Operations Support Specialist (Campaign Management)

Bitunix


Date: 1 week ago
City: Remote
Contract type: Full time
Remote
Responsibilities:

  • Oversee and manage Key Opinion Leader campaigns, ensuring optimal performance and engagement.
  • Handle and maintain relationships with key accounts, ensuring smooth operations and client satisfaction.
  • Evaluate campaign effectiveness, track key performance metrics, and provide recommendations for improvements.
  • Generate detailed reports, analyze trading data, and derive insights to optimize performance.
  • Manage and distribute incentives and bonuses accurately and efficiently.
  • Work closely with relevant departments, including marketing, finance, and operations, to ensure smooth workflows.
  • Collaborate effectively within a team-oriented environment and foster strong internal communication.
  • Adapt to dynamic market conditions and perform efficiently under tight deadlines.
  • Be willing to work longer hours when necessary to meet business demands.


Requirements:

  • Previous experience in an operations role within a crypto exchange is preferred.
  • Experience in the fintech or blockchain industry is an advantage.
  • Strong Excel skills or proficiency in Power BI for data analysis and reporting.
  • Proficiency in English is necessary, and Chinese-speaking candidates are preferred but not mandatory.
  • Strong analytical skills with the ability to derive meaningful insights from data.
  • Ability to multitask and manage multiple projects simultaneously.
  • Strong problem-solving skills with high attention to accuracy and efficiency.
  • Ability to work in a fast-paced environment and handle pressure effectively.
  • Prior experience in managing KOL campaigns, trading platforms, or cryptocurrency-related projects is beneficial.
  • Strong understanding of cryptocurrency markets, blockchain technology, and digital assets is an advantage.

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