Order Fulfillment Specialist (Open for fresh graduates)

TapTalent.ai


Date: 2 weeks ago
City: Remote
Contract type: Full time
Remote
Job Description

  • Handle the full order cycle – place POs, track production, control lead-time and coordinate shipments to ensure on-time delivery and customer satisfaction.
  • Coordinate across functions – Purchasing, Warehouse, Logistics and Finance – to resolve issues at every stage.
  • Serve as the bridge between customers and the company, provide timely feedback and drive problem resolution.
  • Identify potential risks and implement proactive counter-measures.
  • Assist the supervisor in task allocation, coach new staff and set a positive example for the team.
  • Compile order-execution data and issue weekly / monthly reports to support management decisions.
  • Gather customer-satisfaction feedback and assist in handling complaints.
  • Perform other tasks assigned by management.

Job Requirements

  • Diploma or above; major in International Trade, Logistics, Languages, or Supply Chain preferred.
  • Minimum 2 years of export merchandising experience with full knowledge of booking, customs clearance and shipping operations.
  • Fluent Mandarin (mandatory) and equally fluent English; Malay language is a plus.
  • Proficient in Excel, Word, business e-mail and ERP/OMS systems.
  • Proactive, responsible, strong in communication, coordination and stress management; willing to travel when required

Remuneration

Up to RM5,500

Consultant in Charge

Jia Ling l [email protected] l 016 559 9642

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