Order Processing Officer

This is where you'll excel

• Execute Spare Part and Service Order Processing for South East Asia region.
• Arrange and coordinate with 3rd Party Logistics (3PL) on freight deliveries from vendor to customer through Courier Service, Sea freight, Airfreight or Local Trucking.
• Provide customer service to internal office and direct customers on their enquiry.
• Follow up Account Receivable with Customers with the objective of maintaining good credit performance.
• Manage trade instrument and shipping document for D/P, D/A, Letter of Credits, Prepayment and Credit Terms.
• Manage Return of Material Process.
• Attend to customer feedback, complaint and request for service remedy.
  
  

These are the skills you'll need

• Diploma or Degree in Supply Chain or Logistics.
• Proficient in English.
• Minimum 3 years' experience in supply chain or order fulfilment environment.
• Strong PC and software knowledge (MS Word, Excel, PowerPoint, MS Office.
• Knowledge of SAP (SD Module, Stock, Procurement).
• Good knowledge in incoterm and freight management.
• Provide efficient and effective Customer Service to internal and external Customers.
• Responsible for South East Asia region Order Processing and Shipping arrangement.
• Ensure on-time delivery based on customer request delivery date.
• Maintain strong collaboration with Manufacturing Factory or external suppliers.
• Possess Prioritization Skills and Ability to make informed decisions.
• Strong communication skills and good interpersonal skills.
• Possess Team Player ability.
• Excellent analytical, problem solving and organizational skills.
• Natural influencer, capable of conveying concepts and ideas.
• Manage 3PL performance.
  
  

Questions? We are happy to answer them!

Li Li

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Application process

Diversity, equity & inclusion

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Creating impact together at Bühler!

Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines.

Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries.

We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.