Order to Cash Operations Associate (Korean speaking)
Accenture Southeast Asia
Date: 6 days ago
City: Subang Jaya
Contract type: Full time
The Collections Associate is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the Collections Supervisor.
Responsibilities
Reviewing open accounts for collection efforts.
Making outbound collection calls in a professional manner while keeping and improving customer relations.
Collect customer payments in accordance with payment due dates.
Identify issues attributing to account delinquency and discuss them with management.
Review and monitor assigned accounts and all applicable collection reports.
Attend weekly cash call with management and provide timely follow-up on client payment update
Mail correspondence to customers to encourage payment of delinquent accounts.
Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
Experience And Skills
Accounting, Finance or any business-related course with quantitative discipline (e.g. Economics, Math, Statistics)
1 year working experience or related field is preferred.
Fresh graduates are welcome to apply. Experience in a telecommunications environment is preferred but not required.
Strong communication, problem solving, and analytical skills required.
Ability to work independently and to adapt to a fast-changing environment.
Proficiency in Microsoft Office including Excel, Word and Access will be an advantage.
Creative, self-disciplined, and capable of identifying and completing critical tasks independently and with a sense of urgency.
Others:
Written and spoken ability in Korean & English language
Must be a good team player
Responsibility and accuracy in the completion of received tasks
Flexibility, especially in the period of month/quarter/year-end closing
Reliable, proactive approach to entrusted tasks (thinking outside the box is a plus)
Experience with accounting systems
Microsoft Office skills
Responsibilities
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