Outlet Supervisor

Job Responsibility

• Contribute to the increase in kiosk and branch sales.
• Customer Service: Answer inquiries and provide assistance to customers, even though DobiQueen is a self-service laundromat.
• Drop Off Pick Up (DOPU) Service:
• Assist customers with washing and drying their clothes.
• Free Transfer Service: Transfer customers' clothes from washer to dryer.
• Easy Folding Service: Fold clothes with an easy technique to prevent wrinkles for Free Transfer and DOPU services (no charge).
• Folding Service: Fold clothes according to company SOP (charges apply, and employees receive commission).
• Maintain branch cleanliness during working hours.
• Prepare daily reports â Opening, Closing, and DobiQueen Product Sales.
• Manage the Foto-Zzoom kiosk (Passport & 4R printing & photocopying).
• Handle branch equipment (e.g., gas, pump) to ensure smooth operations.
• Adhere to and cooperate with the Outlet Manager in managing the branch.
• Perform other tasks assigned by management as needed.
• Work independently in the branch, as if you are the branch owner! No issues or conflicts with other employees!
  
  

Job Requirements

• Good communication skills in Bahasa Malaysia
• Candidates must possess at least SPM or higher.
• High integrity.
• Able to work well with the Branch Manager in planning effective strategies to increase branch sales.
• Well-spoken, polite, and able to attract customers' attention to purchase products sold at the branch.
  
  

Job Benefits

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• Annual Leave (8 days).
• Company provides 3 sets of uniforms to employees.
• EPF & SOCSO contributions.
• Medical claims (from government institutions only).
• Free laundry service.
• Bonus every 6 months if KPIs are met.
  
  

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Working Hours

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• 9:30 am - 7:00 pm with a 2-hour break.
• Work 6 days a week with a day off on a weekday.
• Any changes to working hours are at the discretion of the company.
• Overtime (OT) is only required if instructed by management.
  
  

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If you're someone who thrives on constant challenges, aims for maximum achievements, and is motivated by rewarding efforts, you might be the candidate weâre looking for to join our dynamic team, committed to long-term success.

Here, personal and career growth is more than just talkâITâs part of our core DNA. We are dedicated to nurturing and cultivating talent, offering opportunities, and encouraging personal and professional growth.

What We Offer

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• Retail work but only from 9:30 am to 7:00 pm.
• Bonus twice a year.
• Salary increments 3 times within the first year.
• Monthly performance incentives.
• No experience? No problem!
  
  

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All selected candidates will undergo a five (5) day training as part of the hiring process. During this period, candidates' performance will be monitored to determine full-time employment based on their potential.

All decisions made by the company are final.