Payroll, Time & Benefits Senior Specialist (Specialised in Benefits)

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche.

The Payroll, Time & Benefits (PTB) Team focuses on payroll, benefits, absence management, customer service and advisory support to employees, manager and business partners ensuring end-to-end process completion in line with customer focused principles to ensure the Roche People Practices work for the business.

As a PTB Specialist, you are responsible for executing HR system data maintenance and administrative activities in a timely and accurate manner, in the area of payroll, tax, social insurance, time, and several local and global benefits. You are also contributing to the continuous improvement of the P&C People Support Solutions delivery with a broad understanding across local HR processes and tools, as well as local and global downstream impacts on employee lifecycle management, finance, procurement, IT, etc.

Key responsibilities include but not limited to:

Service Delivery

• Managing, processing and reconciling mass upload files for all pay frequencies
• Providing customer service on pay, time and benefits related activities
• Executing system data maintenance and administrative activities in the area of payroll, tax, social insurance, time, several local and global benefits administration, etc.
• Monitoring data flows to/from Workday to Vendor for accuracy
• Ensuring regulatory compliance in line with the countries, customers, and regulations
• Ensuring operations according to defined KPIs
  
  

Cross-Functional Collaboration

• Building relationships with HR colleagues and peers within the region and globally to ensure the Shared Services offer consistent and effective services to our customers
• Developing and managing key stakeholder relationships and communications
  
  

Outputs & Deliverables

• Contributing to the improvement of the performance of Shared Services team
• Reaching high customer satisfaction through consistent, high quality delivery and application of customer care principles
  
  

Who you are:

You are degree/diploma qualified within a HR/Accounting related field with minimum 3 years of related experience in Payroll, Compensation and Benefit in a shared service center environment preferably.

With your growth mindset, you will bring:

• In-depth knowledge of relevant employment laws, regulations and requirements with strong understanding of the Malaysia's Pay Time Benefits system
• Experience with MicrOpay and Workday
• Excellent communication and problem-solving (incl. active listening, critical thinking, process improvements) skills. Excellent attention to detail and analytical ability
• Advanced Excel skills (pivot table, v-lookup, etc.)
• A growth mindset to thrive in an ambiguous, matrix and changing environment working across border.Ability to work independently in a fast-paced and changing environment and navigate complex HR data structure
  
  

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

The Roche Services & Solutions as well as People Support Solutions organisations located in Kuala Lumpur provide end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture (Human Resources) and beyond to our Roche colleagues across the APAC region. Today Roche employs altogether around 1100 employees in Malaysia.

Roche is an Equal Opportunity Employer.