People Operations Business Partner

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

The People Operations (Pops) team is at the heart of Grab's mission to revolutionise transportation and financial inclusion in Southeast Asia. We are dedicated to finding, nurturing, and retaining the remarkable talent that drives our success and innovation.

Get to Know the Role

The People Operations Business Partner (Pops BP) plays a strategic role in aligning business objectives with partners and employees in designated departments. You will provide people expertise and counsel to management, covering a full range of HR disciplines including organisational effectiveness, employee relations, performance management, career development, compensation, and workforce planning. This is an onsite role based in Singapore, reporting to the Head of People Operations Business Partner.

The Critical Tasks You Will Perform

Strategic Business Partnering

• You will provide foundational HR support and guide managers on employee relations, performance management, and rewards.
• You will act as a liaison between HR and employees, ensuring business needs are addressed promptly.
• You will offer independent, operational-level HR advice to managers, ensuring compliance with HR policies.
• You will address day-to-day people issues and risks within the team and propose HR solutions.
  
  

Culture And Change Management

• You will foster a people-oriented culture that emphasises inclusion, collaboration, and high performance.
• You will support the implementation of small-scale change initiatives, ensuring employees understand the impact and benefits of these changes.
• You will guide and support managers in supporting engagement and participation in cultural initiatives, reinforcing company values and behaviours.
  
  

Workforce Planning And Development

• You will support the workforce planning process for specific teams, ensuring resource allocation meets short-term needs.
• You will identify individual skill gaps and recommend training or development initiatives to improve performance.
• You will support managers in performance management processes to align individual goals with team priorities.
  
  

Data And Metrics

• You will use basic HR data to inform decision-making, identify trends, and make data-driven recommendations.
• You will report and communicate relevant People metrics to ensure alignment with team objectives.
  
  

Generative AI Tools

• In delivering the above day-to-day activities, you will actively use generative AI tools to analyse basic data and feedback, generate ideas, draft simple communications, and automate repetitive tasks related to policy interpretation and execution.
• You will enhance productivity by streamlining HR operations through AI-driven solutions, while maintaining a strong human touch in People business partnering.
  
  

Qualifications

What Essential Skills You Will Need

• 5 or more years of experience in HR Operations or business partnering, demonstrating expertise in a similar role.
• A solid understanding of HR operational processes, including performance management and rewards implementation.
• Strong ability to interpret HR data, identify trends, and provide actionable recommendations.
• Excellent communication skills to build trust and ensure consistent policy application.
• Experience in resource allocation, identifying skill gaps, and supporting talent development initiatives.
• Comfortable working alone or with a team, and able to handle change and uncertainty with ease.
• Familiarity with employment laws and regulations in the markets we operate in.
• Fluency and knowledge of the cultural landscape in Southeast Asia/Asian markets are advantageous.
  
  

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
  
  

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.