Performance Management & Business Planning Specialist

Job Description

To drive Sales and Retail organization performance management processes aiding management’s decision making including but not limited to strategy business-financial modeling, target setting, forecasting, business operation performance reporting and impact assessment, deviation analysis of a wide-range of strategic and commercial opportunities.

Responsibilities

Commercial Optimization Program

• Provide insights and commercial metrics on business performance leading to strategy business modeling, annual target setting, forecasting with monthly estimate, diligently following-up action plans to meet marketing performance target/ ambition.
• Deliver business performance dashboard or any ad hoc analysis requested by management/senior management which may encompass revenue, cost and profitability.
• Business owner of performance information and work in collaboration with various teams such as Marketing and Technology on performance system capabilities, analytical solutions and various performance management processes.
• Commercial lead in strategic projects and ventures, to advise project team with regards to commercial requests and matters.
  
  

Realistic Sales Performance Analysis, Target & Forecast

• Drive and co-ordinate forecasting, reporting and management of top line and operational indexes development.
• Monitor and report financial details of revenue, assessing effectiveness of the initiative by channel, translate it into actionable items for businesses.
• Identify and update status of key drivers, potential risk/gaps and propose mitigation for business owners’ consideration.
• Prepare daily/weekly/monthly reporting to management on top line metrics, quantified targets and progress.
  
  

Requirements

• Recognized degree in Commerce/Statistic/Finance or equivalent.
• 5-8 years experience in business performance management, business strategy or project management.
• Analytical with good business/commercial acumen.
• Sound commercial planning, business modeling and project management capabilities is required.
• Business intelligence exposure and knowledge in scripting and SQL will be an added advantage.
• Extremely agile, proactive and self-motivated with constant can-do attitude.
• A good manager with great skills and talents for managing, driving and guiding Marketing team members to achieve business ambitions and deliver quality business outcomes.
• Strong in commercial and strategic acumen with good understanding of performance and insights of key business decision.
• Resourceful in managing sources of information (business intelligence, data management and integration).
• Demonstrated ability to manage multiple priorities simultaneously and drive projects to completion, hands-on deliverer on quality results in fast-paced environment.
• Possession of excellent oral and written communication skills in English. Experienced in engaging senior stakeholders and regional teams and obtain buy-in.
  
  

Next Steps

Thank you for taking the first step towards joining our team at CelcomDigi! After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre-screening conversation, interviews and or assessments.

At CelcomDigi, we aspire to be Malaysia’s leading telco-tech company — the nation’s digital growth engine — powering transformation through 5G, AI, and innovation that impacts over 20 million customers. Here, your role goes beyond work. It’s about enabling businesses to thrive, connecting communities, and advancing society, as we build a brand rooted in trust, reliability and customer excellence. Aligned with our employer value proposition, Grow with Purpose. Build with Trust, you’ll have the opportunity to innovate responsibly and create digital solutions that truly make a difference. If you're driven, future focused, and ready to be part of something bigger, we want you on our team.

Let’s advance and inspire Malaysia together! #WeAreCelcomDigi

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CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair.