Personal Banker
Alliance Bank Malaysia Berhad
Date: 7 hours ago
City: Kota Kinabalu
Contract type: Full time
To provide excellent customer service to all Alliance Personal (AP) / Privilege Banking (PB) customers leads provided for all deposit campaign outreach.
The primary role is to win back customer below threshold and to reactivate inactive PB customers in the bank database.
Responsible to grow CASA growth from Existing-To-Bank (ETB) and acquiring New-To-Bank (NTB) customers for AP/PB as well as housekeeping including adherence to compliance sales processes of the department.
SALES PLANNING
The primary role is to win back customer below threshold and to reactivate inactive PB customers in the bank database.
Responsible to grow CASA growth from Existing-To-Bank (ETB) and acquiring New-To-Bank (NTB) customers for AP/PB as well as housekeeping including adherence to compliance sales processes of the department.
SALES PLANNING
- Work as a team to solicit sales by identifying cross sell opportunities among ETB customers, as well as relationship deepening.
- To access and identify leads from various sources/channels as sales referrals of acquisition effort.
- Active participation and support in every aspect of marketing acquisition activities: - i.e customer events, marketing events, campaigns and product launches.
- Review and identify opportunities for service/process improvements by develop/implement action plans
- Review and highlight any process/service gap and to ensure compliance in place.
- Serve as a point of reference/service attachment to the ACRM (Winback Team)
- Actively participate in all product & compliance, meetings.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Team Leader- Front Office: Hyatt Centric Kota Kinabalu
Hyatt Centric,
Kota Kinabalu
1 week ago
Organization- Hyatt Centric Kota KinabaluSummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Front Office is responsible to assist in the smooth and efficient running of the Front Office Department within the Rooms Division.QualificationsIdeally with...
Guest Service Centre – Host: Hyatt Centric Kota Kinabalu
Hyatt Centric,
Kota Kinabalu
1 week ago
Organization- Hyatt Centric Kota KinabaluSummaryIn this role, you will be handling guests and employee inquiries in a courteous and efficient manner and is expected to act proficiently in all aspects of emergency procedure and maintain professional discretion. You must have excellent customer service and communication skills. You should have a pleasant attitude, professional phone demeanor, and efficient typing skills. should...
Sales Representative Gr 2
Nestlé,
Kota Kinabalu
1 week ago
Position SnapshotLocation: Sabah, MYFull-timeDiploma / Bachelor’s Degree 5+ years of experiencePosition SummaryJoining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestle career empowers you to...
