Processing Shift Manager
FrieslandCampina
Date: 9 hours ago
City: Petaling Jaya
Contract type: Full time

The Shift Manager at Dutch Lady Processing is responsible for supervising and coordinating all production activities during their shift to ensure the smooth, efficient, and safe operation of milk processing and dairy product manufacturing. This role involves leading the production team, ensuring compliance with quality and safety standards, optimizing workflows, and meeting production targets.
What We Ask
Work Environment
Location:
Work is typically based in a milk processing plant or dairy production facility. These environments are clean, warm, and require strict adherence to hygiene and safety protocols.
Team & Colleagues:
You will work closely with production line operators, quality assurance staff, maintenance technicians, and warehouse/logistics personnel. You will report directly to the Process Manager or Plant Manager. Collaboration, coordination, and clear communication are essential for successful shift handovers and overall operational efficiency.
Personal Development Opportunities
On-the-Job Training:
Gain hands-on experience with advanced milk processing technologies, quality systems (such as HACCP and ISO), and lean manufacturing principles.
Leadership Development:
Opportunities to develop skills in team leadership, conflict resolution, and performance management.
Certifications & Workshops:
Pursue certifications in food safety, dairy science, or production efficiency (e.g., OHSAS, FSSC 22000).
Career Growth:
Strong performance can lead to advancement into roles such as Production Manager, Plant Manager, or cross-functional positions in Quality, Maintenance, or Supply Chain.
The Impact You Can Make
Operational Efficiency:
Lead a team that directly influences production speed, product quality, and plant profitability.
Quality & Safety:
Ensure that thousands of liters of milk are processed under safe and hygienic conditions, helping protect public health.
Team Leadership:
Develop and empower frontline production staff, boosting morale, engagement, and performance.
Sustainability:
Support initiatives that reduce waste and improve water and energy efficiency, contributing to more sustainable dairy operations.
Customer Satisfaction:
Play a vital role in delivering consistent, high-quality dairy products that reach consumers on time.
Vacancy Description
Team Details
For thousands of people every day, we are more than just a dairy company. To our farmers, our employees, the communities we serve, the businesses we work with and the people to whom we bring happiness, FrieslandCampina means something more. For them it's not just about what we do, but who we are.
We value talented people from any background who want to contribute to something bigger than themselves. We encourage all of our employees to make decisions that benefit our entire company. At FrieslandCampina we own our own career and act accordingly. We trust you to make a difference in your job and influence the bigger picture. Working at FrieslandCampina means you are contributing to a better world.
What We Ask
- Minimum of 2 years of working experience in any food manufacturing industry, with a degree or equivalent qualification.
- Experience in dairy food processing and manufacturing operations.
- Ability to operate food processing machinery, including conducting troubleshooting, routine maintenance, and cleaning.
- Knowledge of quality control procedures and hygiene standards.
- Familiarity with industry standards and practices such as GMP, HACCP, ATEX, 5S, Autonomous Maintenance (AM), Preventive Maintenance (PM), HIRADC, LOTO/LOTO (Lockout/Tagout), and Root Cause Analysis (RCA).
Work Environment
Location:
Work is typically based in a milk processing plant or dairy production facility. These environments are clean, warm, and require strict adherence to hygiene and safety protocols.
Team & Colleagues:
You will work closely with production line operators, quality assurance staff, maintenance technicians, and warehouse/logistics personnel. You will report directly to the Process Manager or Plant Manager. Collaboration, coordination, and clear communication are essential for successful shift handovers and overall operational efficiency.
Personal Development Opportunities
On-the-Job Training:
Gain hands-on experience with advanced milk processing technologies, quality systems (such as HACCP and ISO), and lean manufacturing principles.
Leadership Development:
Opportunities to develop skills in team leadership, conflict resolution, and performance management.
Certifications & Workshops:
Pursue certifications in food safety, dairy science, or production efficiency (e.g., OHSAS, FSSC 22000).
Career Growth:
Strong performance can lead to advancement into roles such as Production Manager, Plant Manager, or cross-functional positions in Quality, Maintenance, or Supply Chain.
The Impact You Can Make
Operational Efficiency:
Lead a team that directly influences production speed, product quality, and plant profitability.
Quality & Safety:
Ensure that thousands of liters of milk are processed under safe and hygienic conditions, helping protect public health.
Team Leadership:
Develop and empower frontline production staff, boosting morale, engagement, and performance.
Sustainability:
Support initiatives that reduce waste and improve water and energy efficiency, contributing to more sustainable dairy operations.
Customer Satisfaction:
Play a vital role in delivering consistent, high-quality dairy products that reach consumers on time.
Vacancy Description
- Lead and manage production operations during assigned shifts by coordinating daily schedules, overseeing workflows, and ensuring efficient milk processing using equipment such as pasteurizers, homogenizers, and UHT systems.
- Ensure strict compliance with food safety standards (HACCP, GMP), company policies, and hygiene protocols while maintaining accurate production records, including batch details and shift reports.
- Oversee quality control processes to ensure all products meet regulatory and company standards, promptly identifying and troubleshooting operational issues to minimize downtime.
- Supervise, train, and motivate production staff to enhance team performance, support skill development, and conduct effective shift handovers with clear communication across teams and management.
- Collaborate with maintenance and quality assurance teams to implement continuous improvement initiatives, manage raw material inventory, and ensure a steady supply to the filling lines while optimizing productivity and reducing waste.
Team Details
For thousands of people every day, we are more than just a dairy company. To our farmers, our employees, the communities we serve, the businesses we work with and the people to whom we bring happiness, FrieslandCampina means something more. For them it's not just about what we do, but who we are.
We value talented people from any background who want to contribute to something bigger than themselves. We encourage all of our employees to make decisions that benefit our entire company. At FrieslandCampina we own our own career and act accordingly. We trust you to make a difference in your job and influence the bigger picture. Working at FrieslandCampina means you are contributing to a better world.
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