Product Manager, Operations
GXBank
Date: 8 hours ago
City: Petaling Jaya
Contract type: Full time
Get To Know The Team
GX Bank Berhad - the Grab-led Digital Bank - is the the FIRST digital bank in Malaysia, approved by BNM to commence operations. We aim to leverage technology and innovation to serve the financial needs of the unserved and underserved individuals, and micro and small medium enterprises. We are driven by our shared purpose and passion to bring positive transformation to the banking industry, starting with solutions that address the financial struggles of Malaysians and businesses.
As part of the Product Team, you will lead some of our highest impact, strategic projects. You’ll be responsible for raising the bar, delivering projects that require complex stakeholder management and coordination across multiple cross-functional teams. You will have the opportunity to help define the overall Digibank product strategy as we progress to launch and beyond.
We like creative hustlers, people who can think outside the box, motivate and get stuff done even if it seems impossible. We work fast, push the boundaries, try new things and sometimes they don’t work, so we embrace failure and lifelong learning.
Get To Know The Role
GX Bank Berhad - the Grab-led Digital Bank - is the the FIRST digital bank in Malaysia, approved by BNM to commence operations. We aim to leverage technology and innovation to serve the financial needs of the unserved and underserved individuals, and micro and small medium enterprises. We are driven by our shared purpose and passion to bring positive transformation to the banking industry, starting with solutions that address the financial struggles of Malaysians and businesses.
As part of the Product Team, you will lead some of our highest impact, strategic projects. You’ll be responsible for raising the bar, delivering projects that require complex stakeholder management and coordination across multiple cross-functional teams. You will have the opportunity to help define the overall Digibank product strategy as we progress to launch and beyond.
We like creative hustlers, people who can think outside the box, motivate and get stuff done even if it seems impossible. We work fast, push the boundaries, try new things and sometimes they don’t work, so we embrace failure and lifelong learning.
Get To Know The Role
- Be the product manager and owner for our the Internal Products and Tools that allow our Operations teams to provide Operational Excellence
- Be an advocate for our internal team and provide them with a delightful experience
- Work collaboratively with other Product Managers to prioritise and build features that allow customers to self-serve to drive operational efficiencies
- Collaborate with engineering, design and other stakeholders to develop and maintain a prioritized product backlog, and execute to deliver impactful experiences
- Define success metrics and consistently measure the impact of your work.
- Lead the team to deliver the roadmap through agile sprint cycles, breaking down the product roadmap into executable stories and requirements
- Experience as a product manager with a tech software or financial services company
- Demonstrable success in launching new products or features with metrics and impact; ideally in a fintech, ecommerce or startup environment
- Empathy for users and a drive to discover and resolve their pain points
- An analytical and a data-driven approach to problem solving
- An owner’s mindset - you don’t shy away from the hard stuff
- Excellent communication and presentation skills with an ability to quickly command trust and respect from executives and partners
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