Product Manager, Payments & Rewards

GX Bank Berhad - the Grab-led Digital Bank - is the the FIRST digital bank in Malaysia, approved by BNM to commence operations. We aim to leverage technology and innovation to serve the financial needs of the unserved and underserved individuals, and micro and small medium enterprises.

We are driven by our shared purpose and passion to bring positive transformation to the banking industry, starting with solutions that address the financial struggles of Malaysians and businesses.

As part of the Product Team, you will lead some of our highest impact, strategic projects. You’ll be responsible for raising the bar, delivering projects that require complex stakeholder management and coordination across multiple cross-functional teams. You will have the opportunity to help define the overall Digibank product strategy as we progress to launch and beyond.

We like creative hustlers, people who can think outside the box, motivate and get stuff done even if it seems impossible. We work fast, push the boundaries, try new things and sometimes they don’t work, so we embrace failure and lifelong learning.

Get To Know The Role

• Be responsible for owning and driving the experience for our payments and/or rewards verticals through innovative and differentiating funnels that leverage our ecosystem and provide a world-class experience.
• Collaborate with engineering, design and other stakeholders to define an ambitious strategy, develop and maintain a prioritized product backlog, and execute on delivering delightful and impactful experiences for customers.
• Work with Product Marketing, Operations and other stakeholders on innovative and well defined go-to-market plans.
• Conduct research, data analysis, and customer interviews to gain insights into customer needs and preferences.
• Leverage on quantitative and qualitative data to formulate hypotheses in supporting product build.
• Define success metrics and consistently measure the impact of your work.
• Lead the team to deliver the roadmap through agile sprint cycles, breaking down the product roadmap into executable stories and requirements
  
  

The Must Haves

• 1-2 years experience as a product manager with a tech software or financial services company
• A degree in computer science, software engineering, information technology, business, finance, economics or related fields
• Demonstrable success in launching new products or features with clear metrics and impact; ideally in a fintech, ecommerce or startup environment
• Healthy blend of strategic thinking capabilities with An innate "dream big, start small" mindset and an eagle eye for detail
• Empathy for users and a drive to discover and resolve their pain points.
• An analytical and a data-driven approach to problem solving
• An owner’s mindset - you don’t shy away from the hard stuff
• Passion for building delightful product experiences
• Excellent communication and presentation skills with an ability to quickly command trust and respect from executives and partners
• Familiarity with the software development life cycle is a plus.