Professional Services Project Manager

Finastra USA Corporation


Date: 1 week ago
City: Kuala Lumpur
Contract type: Full time
Remote
Professional Services Project Manager Responsibilities

What will you contribute?

As a Professional Services Project Manager , you will lead the delivery of complex banking transformation projects using Finastra's core banking solutions. You will manage the implementation lifecycle for SaaS, cloud, and on-prem solutions, oversee customer engagements, and coordinate cross-functional teams to meet time, quality, and cost expectations.

Key Responsibilities:
  • Program Planning: Define scope, objectives, and success metrics; develop detailed roadmaps.
  • Customer Engagement: Act as the primary contact, provide expert guidance, and build strong relationships.
  • Project Execution: Lead end-to-end implementation, manage data migration, and oversee integrations.
  • Team Leadership: Coordinate cross-functional resources, provide leadership, and ensure adherence to methodologies.
  • Vendor Management: Work with partners and vendors to ensure timely delivery and alignment with goals.
  • Risk Management: Identify and mitigate risks, ensure compliance with regulations.
  • Performance Monitoring: Implement governance frameworks, provide regular updates, and conduct post-implementation reviews.
  • Business Development: Collaborate with sales teams, identify opportunities for additional solutions, and contribute to the knowledge base.

Qualifications:
  • Education: Bachelor's degree in a relevant field; advanced degree or certifications (e.g., Agile, ITIL) are a plus. PMP Required
  • Experience: 10+ years in IT program management, with 5+ years in core banking solution implementations.
  • Technical Knowledge: Familiarity with APIs, SaaS, cloud deployments, and digital banking solutions.
  • Industry Experience: Must have experience with Indonesian Banks; experience implementing solutions into Indonesian Banks is a plus.
  • Soft Skills: Excellent leadership, communication, problem-solving, and decision-making abilities.

Work Environment:
  • Full-time role with flexibility for hybrid or remote work.
  • Collaboration across global teams, with occasional travel required.
Job ID 10201

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