Purchasing & Retail Assistant

Main Duties and Responsibilities:

• Responsible in managing the Buku Stock (government-controlled items)
• Maintain inventory databases and systems for accurately managing inventory including creating and updating inventory master data, as well as, updating inventory movement in a timely manner;
• Verify and match purchase orders, good receipt notes/delivery orders and invoices and other inventory-related documents;
• Monitor inventory expiry and suggest solutions for damaged or near-to-expiring products in the Retail Outlets;
• Responsible to negotiate prices with the supplier in the interest for the company.
• Responsible for the approved selling price of each item and keeping the internal stakeholder updated on the latest pricing.
• Ensure product complies with importing legal & regulatory requirements & review quality of purchased products.
• Monitor stocks levels and place orders as needed.
• Responsible for entering order details (e.g., vendors, quantities, prices) into internal databases.
• Track orders and ensure timely delivery meanwhile keeping the internal stakeholder updated on the status of the order.
• Coordinate with warehouse / retail team to ensure proper storage.
• Maintain accurate records of purchased products, certification, delivery information and invoices.
• Ensure all product photos, videos & marketing materials are updated in internal database.
• Provide trade data and product information to sales team (B2B, B2C, export and e-commerce).
• Response to ad-hoc queries and request from sales team.
• Including any other duties as assigned by immediate supervisor or management.

Secondary Duties and Responsibilities:

• Perform price tagging and ensure accuracy.
• Achieving sales, delivering quality class customer service and operations excellence.
• Promote products in the retail outlet.
• Perform general housekeeping duties to ensure and maintain a high standard of housekeeping and hygiene.
• Perform cashiering duties including customer exchanges and refunds and promoting customer loyalty programme during the checkout process.
• Handle customer enquiry and order fulfilment processes for customers in retail outlet.
• Pick & pack goods for E-COM delivery orders.
• Responsible to collect the returned goods delivered by the delivery driver and report to the Sales Coordinator.
• Engage in innovation and productivity initiatives for the retail outlet to drive seamless customer experience.
• Assist in retail outlet opening and closing including participating in the cashier balancing process.
• Replenish and arrange merchandise according to Company’s Standard Operating Procedures.