Quality Control Executive

Our Purpose

P\S\L Group is a global organisation dedicated to putting information at the service of medicine. The companies and people of the P\S\L Group aim to improve medical care by serving those who need it, those who provide it and those who seek to improve it.

Our primary purpose is to help clients increase the effectiveness of activities pertaining to scientific communication, medical education and product/service marketing. To this end, we want our information services to contribute to the goals we share with our clients, namely: To accelerate the advancement of medicine and help people enjoy better, longer lives.

Primary Objective

The Quality Control Executive will be responsible for the testing, quality control, and final production sign off of survey links, data computer tabulations, charting powerpoint reports for Market Research Projects. The Quality Control Executive will report to the Team Leader of Quality Control.

Key Responsibilities

• Undertake all survey link quality control. Check programming instructions, logic/ routing/ design of questionnaire and any other considerations which may affect fieldwork.
• Undertake checking for data computer tabulations according to Tabulations SOP Checklist.
• Undertake checking for Charts (Power Point) reports according to Charts SOP Checklist.
• Coordinate Local Language survey links' checking with Survey Programmers and Link Checkers.
• Responsible in preparing Respondent Quality Check report and escalate to Client Service Team.
• Responsible in managing master questionnaire and monitoring revisions/ versions.
• Questionnaire comparison between versions to ensure latest copy is being used for updates
• Ensure questionnaire specifications have been correctly implemented
• Responsible in reviewing questionnaire.
• Analysis and practice best questionnaire design for data collection and analysis
• Review questionnaire and raise clarifications or suggestions to help with maintaining good quality questionnaire
• Coordinate changes and manage project timeline with Project Managers and Survey Programming, Data Processing, and Data Visualisation team.
• Assist in troubleshooting quality issues that may arise during the review process.
• Track key quality metrics to help measure and monitor performance.
  
  

Skills, Knowledge and Attributes

• Bachelor's degree.
• Strong attention to detail (visual and logical).
• Demonstrated excellence in project management and multi-tasking.
• Good English communication (both written and verbal).
• Strong computer skills in Microsoft Office Suite (Excel, Word and PowerPoint)
• Possess good analytical and interpersonal skills
• A team player with strong commitment to deadlines, who is self-motivated and able to work independently
• Highly organized with the ability to prioritize effectively and work in a fast paced dynamic international company