Quality Engineer

Oliver Healthcare Packaging


Date: 7 hours ago
City: Iskandar Puteri
Contract type: Full time
Position Summary

The Quality Engineer is responsible for leading projects to continuously improve the quality of our products and processes. Working as a project leader and internal consultant, works closely with department managers and team leaders to define improvement targets, measure and analyze process capabilities, perform root-cause analysis projects, implement improvements and control ongoing performance. Responsible for the quality system, customer concern processing and supporting development/ production processes.

Primary Responsibilities

  • Create and maintain design and process risk analysis (e.g., FMEAs). Work with Manufacturing, Engineering, Supply Chain and Sales departments on risk mitigation activities.
  • Identify and report quality related trends and develop processes/ systems to detect those trends proactively and respond accordingly to improve product and process quality.
  • Lead the implementation of standard quality systems/ processes for the detection, control, and remediation of production quality issues.
  • Initiate capital investment requests or other strategic activities to improve product and process quality.
  • Works with Manufacturing, Engineering, Supply Chain and Sales departments to coordinate and lead cross functional efforts to address quality concerns or drive improvement in current performance.
  • Works directly with customers on quality concerns including response to issues and conflict resolution.
  • Teach and coach best practices in problem solving, root cause analysis, statistical quality control, and authoring work instructions.
  • Participate in internal audit system and provide assistance to teams in resolving corrective actions.
  • Support quality improvement projects as deemed necessary by the organization.

Preferred Qualifications

Education

  • Bachelor's Degree in Engineering, Statistics or related field.

Experience

  • Minimum 3 to 5 years’ experience in closely related function.

Other Requirements

  • Deep software skills including Microsoft Office, ERP, and Statistica, MiniTab, or related statistical analysis tool.
  • Background in Total Quality Management (TQM), FDA Good Manufacturing Practices (GMP), and ISO 9000 concepts.
  • Certification or specialized training in Statistical Process Control (SPC) and Design of Experiments (DOE).
  • Shop floor experience in troubleshooting and resolving daily quality issues.
  • Strong analytical skills including the use of simple and complex quality tools.
  • Visual detection, Programmable Logic Controllers (PLC) automation/ controls experience and knowledge.
  • Experience developing and implementing quality systems/ processes within existing business units.
  • Working knowledge to perform and lead kaizens.
  • Solid verbal and written communication skills.

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