Quality Engineer
Oliver Healthcare Packaging
Date: 3 weeks ago
City: Iskandar Puteri
Contract type: Full time

Position Summary
The Quality Engineer is responsible for leading projects to continuously improve the quality of our products and processes. Working as a project leader and internal consultant, works closely with department managers and team leaders to define improvement targets, measure and analyze process capabilities, perform root-cause analysis projects, implement improvements and control ongoing performance. Responsible for the quality system, customer concern processing and supporting development/ production processes.
Primary Responsibilities
Education
The Quality Engineer is responsible for leading projects to continuously improve the quality of our products and processes. Working as a project leader and internal consultant, works closely with department managers and team leaders to define improvement targets, measure and analyze process capabilities, perform root-cause analysis projects, implement improvements and control ongoing performance. Responsible for the quality system, customer concern processing and supporting development/ production processes.
Primary Responsibilities
- Create and maintain design and process risk analysis (e.g., FMEAs). Work with Manufacturing, Engineering, Supply Chain and Sales departments on risk mitigation activities.
- Identify and report quality related trends and develop processes/ systems to detect those trends proactively and respond accordingly to improve product and process quality.
- Lead the implementation of standard quality systems/ processes for the detection, control, and remediation of production quality issues.
- Initiate capital investment requests or other strategic activities to improve product and process quality.
- Works with Manufacturing, Engineering, Supply Chain and Sales departments to coordinate and lead cross functional efforts to address quality concerns or drive improvement in current performance.
- Works directly with customers on quality concerns including response to issues and conflict resolution.
- Teach and coach best practices in problem solving, root cause analysis, statistical quality control, and authoring work instructions.
- Participate in internal audit system and provide assistance to teams in resolving corrective actions.
- Support quality improvement projects as deemed necessary by the organization.
Education
- Bachelor's Degree in Engineering, Statistics or related field.
- Minimum 3 to 5 years’ experience in closely related function.
- Deep software skills including Microsoft Office, ERP, and Statistica, MiniTab, or related statistical analysis tool.
- Background in Total Quality Management (TQM), FDA Good Manufacturing Practices (GMP), and ISO 9000 concepts.
- Certification or specialized training in Statistical Process Control (SPC) and Design of Experiments (DOE).
- Shop floor experience in troubleshooting and resolving daily quality issues.
- Strong analytical skills including the use of simple and complex quality tools.
- Visual detection, Programmable Logic Controllers (PLC) automation/ controls experience and knowledge.
- Experience developing and implementing quality systems/ processes within existing business units.
- Working knowledge to perform and lead kaizens.
- Solid verbal and written communication skills.
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