Regional Operation Manager (East Coast)
AFFIN Group
Date: 2 days ago
City: Kuantan
Contract type: Full time

Create your future with Affin! You too can make a difference.
Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.
To promote, monitor, review and enhance the operation, compliance & services position at Branches under purview in reference to internal and external guidelines and policies.
Job Responsibilities
To promote, monitor, review and enhance the operation, compliance & services position at Branches under purview in reference to internal and external guidelines and policies.
Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.
To promote, monitor, review and enhance the operation, compliance & services position at Branches under purview in reference to internal and external guidelines and policies.
Job Responsibilities
To promote, monitor, review and enhance the operation, compliance & services position at Branches under purview in reference to internal and external guidelines and policies.
- Financial
- Prevent losses from regulatory or internal policy lapses.
- Process
- AML/CFT Compliance: Monitor, investigate, and advise on anti-money laundering and counter-terrorism financing.
- FEA Compliance: Ensure adherence to Foreign Exchange Administration rules.
- Regulatory Compliance: Oversee compliance with PDPA, FATCA, CRS, etc.
- Operational Policies: Ensure branches follow SOPs and internal policies.
- Branch Visits & Audits: Conduct reviews, prepare reports, and respond to audit queries.
- Approvals: Authorize branch requests within delegated limits.
- Internal Customer
- Support audit compliance and reporting to management.
- People
- Train and coach branch staff on compliance and operations.
- Manage branch operational manpower.
- Branch Service
- Handle customer complaints, monitor service times, and ensure timely resolution.
- A Bachelor’s degree in Business Management or in any closely related field.
- 5-10 years industry relevant experience.
- Good communication skills.
- Strong leadership and people management skills.
- Excellent problem-solving, decision-making and analytical skills.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Assistant Manager - Outlet
Hyatt,
Kuantan
2 days ago
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.You will be...

Primary Banker 1, Kuantan Branch
HSBC Recruitment,
Kuantan
3 days ago
Job DescriptionSome careers grow faster than others.If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with...

Crew Member Outlet Operations
DKSH,
Kuantan
1 week ago
Job SummaryExecute retail/outlet sales activities to achieve sales targets for assigned businesses/territories and overall business objectives.General ResponsibilitiesSupport superior in managing day-to-day operating of retail outlet to ensure efficient usage of resourcesBake cookies and muffins.Ensure cookies bin is always full and clean.Ensure consistency in housekeeping of the outletEnsure merchandise area clean and tidy.Assist in wrapping of gift items.Assist in product display.Assist...
