Regional Operation Manager (East Coast)

AFFIN Group


Date: 3 weeks ago
City: Kuantan
Contract type: Full time
Create your future with Affin! You too can make a difference.

Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.

To promote, monitor, review and enhance the operation, compliance & services position at Branches under purview in reference to internal and external guidelines and policies.

Job Responsibilities

To promote, monitor, review and enhance the operation, compliance & services position at Branches under purview in reference to internal and external guidelines and policies.

  • Financial
  • Prevent losses from regulatory or internal policy lapses.
  • Process
  • AML/CFT Compliance: Monitor, investigate, and advise on anti-money laundering and counter-terrorism financing.
  • FEA Compliance: Ensure adherence to Foreign Exchange Administration rules.
  • Regulatory Compliance: Oversee compliance with PDPA, FATCA, CRS, etc.
  • Operational Policies: Ensure branches follow SOPs and internal policies.
  • Branch Visits & Audits: Conduct reviews, prepare reports, and respond to audit queries.
  • Approvals: Authorize branch requests within delegated limits.
  • Internal Customer
  • Support audit compliance and reporting to management.
  • People
  • Train and coach branch staff on compliance and operations.
  • Manage branch operational manpower.
  • Branch Service
  • Handle customer complaints, monitor service times, and ensure timely resolution.

Job Requirements

  • A Bachelor’s degree in Business Management or in any closely related field.
  • 5-10 years industry relevant experience.
  • Good communication skills.
  • Strong leadership and people management skills.
  • Excellent problem-solving, decision-making and analytical skills.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Senior Product Specialist

DKSH, Kuantan
1 week ago
Job SummaryThe incumbent works closely with the Sales Manager in managing the Medical channel.General ResponsibilitiesSupport superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources. Provide input to medical sales plans based on experience. Implement action plans to achieve sales targets for assigned businesses/territories. Track self/team progress against key performance indicators and sales plans. Prioritize...

Technician 3

Volvo Trucks, Kuantan
3 weeks ago
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.Mission / Purpose of the JobTechnical Responsible for vehicle repair, advance vehicle...

Guest Services Officer- Front Office

Hyatt, Kuantan
3 weeks ago
At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleague who focus on providing efficient service and meaningful experiences.Guest Service Officers are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other...