Regional Product Specialist

Mettler-Toledo International, Inc


Date: 14 hours ago
City: Petaling Jaya
Contract type: Full time

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.


About the Role

Able to help our marketing organizations in the region to successfully achieve the sales and service of our products by enhancing their competencies and skills. Also resolve customer issues in a timely manner by learning and applying product functions, support tools, segment specified knowledge and regulatory compliance standards


Our Opening and Your Responsibilities

  • Provide prompt and expert application and product support mainly for Mettler Toledo’s Industrial Division solutions (hardware and software solutions) to Mettler-Toledo's sales and service organizations and VARS (partners).
  • Becoming a competent key technical advisor and product advocate for MT products
  • Communicate regulatory compliance requirement and applications effectively, demonstrating MT’s market leadership and expertise in the relevant fields.
  • Understand user requirements and recommending solutions.
  • Support in marketing activities, such as customer visits, seminars, exhibitions and in advanced product demonstrations.
  • Proactively organize and provide onsite, remote and classroom training to our sales/service personnel and sometimes customers in line with global training curriculum.
  • Support the Strategic Product Groups (SPGs) in successfully launching and training new products to the region.


What You Need to Succeed

  • Degree/Diploma related to Electrical/ Electronics/Mechanical Engineering or related field
  • Strong presentation skills and trainer experience, with an influencing ability
  • Minimum 3 years working experience in a Technical Support, Trainer or Service Environment serving customers in the Manufacturing Industry including Food & Beverages, Chemical and Pharmaceutical
  • Project and time management Skills
  • Knowledge on Automation and Control Instrumentation System (sensors, transmitters, weighing).
  • Willing to travel (Asia and Internationally)
  • Valid driving license
  • Knowledge on PLC Data communication protocol (fieldbus, TCP/IP, Analog & Digital output signals) is an advantage.


Our Offer to You

  • Collaborative and innovative work environment
  • Professional development and growth opportunities
  • 13.5 months' salary per annum
  • Medical care with dental package
  • Life insurance


Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.

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