Regional Senior Sales Associate, Ninja Freight

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

The Regional Senior Sales Associate, Ninja Freight will play a pivotal role in supporting the Sales Manager in achieving revenue and diversification goals. This position focuses on providing cross-border freight forwarding (B2B) and logistics services to our clients. The Senior Sales Associate will be responsible for acquiring and retaining regional and local clients, working closely with the Ninja Freight Regional Team to ensure seamless execution of freight forwarding sales. This position will report to the B2B Sales Manager within Malaysia.

Responsibilities

• Prospect, qualify and close customers
• Identify new business opportunities and develop existing and new accounts
• Generate leads, set appointments and present business proposals to potential customers
• Help prepare sales pitches and materials for business presentations and proposals, contributing to successful sales closures
• Follow up with existing accounts to maintain wallet share and grow account
• Support the expansion of relationships with existing customers by continuously proposing solutions that meet their objectives
• Join sales team members in client meetings, offering assistance in successfully closing deals and converting leads
• Track and organize leads, prospects and clients, ensuring accurate and up-to-date information is maintained in the sales pipeline
• Monitor the sales pipeline’s progress, identifying bottlenecks and opportunities to optimize conversion rates, and ensuring that leads move efficiently through the sales funnel
• Execute timely follow ups and maintain clear communication with clients at all stages of the pipeline, ensuring their needs are addressed and improving the likelihood of successful deal closures
• Ensure daily updates are input by salesperson in CRM System on customer visits & sales pipeline progress
• Identify and assess training and development needs for the team
• Report progress of sales pipeline and leads to senior management and suggest commercial and operational improvements to maximize revenue growth
  
  

Requirements

• Minimum 1 - 3 years experience in supply chain, freight forwarding, consolidation or international trading
• The ideal candidate would be a plug and play, preferably currently in a Business development role with an existing freight forwarding client base
• Good grasp and understanding of Malaysia freight forwarding landscape and client segments
• Strong project management skills paired with proactive behaviour to stay on top of multiple deadlines and achieve aggressive revenue targets
• Able to communicate clearly, both orally and in writing, in English & Mandarin
• Able to influence and negotiate with others using active listening and persuasion skills
• Possess a positive attitude when dealing with complicated, trouble shipper issues
  
  

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