Relationship Manager

Job Summary

We are seeking a dynamic and experienced Relationship Manager to join our team, with a specific focus on medium-sized enterprises. The successful candidate will be responsible for acquiring new business, managing and nurturing relationships with existing clients, and providing expert financial advice tailored to meet client needs. This role requires a strong understanding of commercial credit, excellent communication skills, and the ability to deliver customized banking solutions. The ideal candidate will have a proven track record in managing significant borrowing portfolios, a deep understanding of financial analysis, and the ability to navigate industry regulations and market trends effectively.

• Procure new business through customer acquisition and manage relationships with existing customers. Market and manage key client relationships using a consultative approach by understanding the clients’ business and financing requirements.
• Provide sound financial advice and deliver customized solutions in alignment with the bank's standards and industry regulations.
• Cross-sell products and services to increase the client's share of wallet by developing an account plan in consultation with the relevant product specialists.
• Deliver client satisfaction through tailored solutions according to client objectives and service issue resolution.
• Grow the portfolio of Medium Enterprise clients by building strong relationships with prospects and networking.
• Conduct financial portfolio management for clients through quality advice and recommendations with a suite of banking solutions.
• Ensure compliance at all times with processes, policies, and working instructions.
  
  

Role Requirements

• Bachelor’s degree in a business-related discipline.
• Minimum of 3 to 5 years of working experience in corporate/commercial credit with strong business acumen and credit analytical skills.
• Relationship manager with experience managing borrowing sizes from a minimum sales turnover of MYR 50 million- MYR 450 million.
• Knowledge in facility structures, trade, cash products, and loans is essential for this role.
• Confident, with strong communication and interpersonal skills in dealing with commercial clients.
• Understanding of financial analysis is an added advantage.
• Candidates with a strong acquisition background or good networking skills are preferred.
• Well-versed with relevant regulations, compliance standards, market conditions, and industry trends.
• Effective negotiation, presentation, and communication skills to articulate credit proposals and engage with internal/external stakeholders
  
  

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  
  

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.