Relationship Manager (Southern)

AFFIN Group


Date: 17 hours ago
City: Johor Bahru
Contract type: Full time
Create your future with Affin! You too can make a difference.

Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.

Job Purpose

Account Profitability

  • Maximise earnings potential and revenue of relationship.
  • Review and monitor performance of accounts.

Service Management

  • Ensure promptness and quality of credit processing.
  • Monitor overdue accounts and undertake prompt measures to prevent NPLs.
  • Provide customer level information to relevant parties within the Bank.
  • Facilitate the drawdown of facilities.

Client Relationship Management

  • Support, identify, solicit and establish a high value client base.
  • Accountable for customer relationship and customer interface.

Operations Management

  • Manage proactively a portfolio of SME accounts by monitoring the status and credit risk of each account.
  • Coordinate and / or liaise with branches / head office departments to maximize process efficiency and customer satisfaction.

Additional Responsibilities

  • Act as Backup Compliance Coordinator and assume responsibilities as required under BNM’s document policy and Bank’s Anti Money Laundering Guidelines/Manual for the Business Centre (BC).
  • Act as the Backup Operational Risk Coordinator for implementation of Operational Risk Management and Methodologies for the BC.
  • Champion Operational Risk Management (ORM) activities in the Business Unit.
  • Liaise with Group Operational Risk Management (GORM) on ORM activities.
  • Responsible to report ALL operational defects (Actual Losses, Potential Losses and Near Miss Events including Shariah Non – Compliance [SNC] events) via Loss Event Database (LED) in timely manner.
  • Utilize the Operational Risk (OR) Tools i.e. Risk Control Self-Assessment (RCSA), Key Control Standard (KCS), Key Risk Indicators (KRI) and Scenario Analysis (ScAN) in managing Risk exposure.
  • Undertake additional responsibilities assigned by immediate superior as and when required
  • Act as the Backup BCP/DRP Coordinator for Business Contingency Plan for the Business Centre (BC).

Job Requirements

  • Degree in Accounting, Finance, Banking, Business, Economics or any similar discipline.
  • Experienced in marketing and credit processing.
  • Strong command of Bahasa Malaysia and English, both oral and written.
  • Good public speaking and presentation skills.
  • Overall Bank’s Credit, Operations and Product knowledge.
  • Keep abreast with SME issues, policies and trends in the country.
  • Basic business acumen and industry knowledge.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Account Manager (Southern)

Maxis, Johor Bahru
22 hours ago
Are you ready to get ahead in your career?We want to empower you to turn your ambitions into achievements.We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.To realise our...

Technician (SMT Material Management)

Rohde & Schwarz, Johor Bahru
2 days ago
The Material Management Technician is responsible for ensuring the accurate and timely handling, storage, and distribution of materials for SMT (Surface Mount Technology) production lines. This role supports production efficiency by maintaining material availability, performing inventory control, and ensuring that materials are properly prepared and presented for SMT processes. Your tasks Material Handling & KittingPrepare and issue kits to SMT...

Executive Field Sales

DKSH, Johor Bahru
1 week ago
Job SummarySupervise and coordinate sales teams to achieve sales targets for assigned businesses/territories and overall business objectivesGeneral ResponsibilitiesSupport superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resourcesPrepare and implement sales action plans (e.g. plan sales routes, make regular calls/visits, etc.) to achieve sales targets for assigned businesses/territoriesTrack team progress against key performance indicators and...