Retail Operation Supervisor (Central Malaysia)

Triumph is one of the world’s largest intimate apparel companies. It enjoys a presence in over 60 countries with the core brands Triumph and sloggi. Globally, the company serves 20,000 wholesale customers and sells its products in more than 2,300 controlled points of sale as well as via several own online shops. The Triumph Group is a member of the amfori Business Social Compliance Initiative (amfori BSCI).

Learn more about Triumph on:

www.triumph.com

www.facebook.com/Triumph/

www.instagram.com/Triumph/

www.linkedin.com/company/triumph-international/

Our Sales Department in Petaling Jaya, Malaysia - is looking for a strong retail operation professional to join our growing business as

Retail Operation Supervisor (Central Malaysia)

PURPOSE OF THE JOB

Responsible for meeting store’s targeted business growth by ensuring Best-in-class Sales Fundamentals for each store.

GENERAL DUTIES AND RESPONSIBILITIES

• Meeting Sales Objectives/Targets
• Plan monthly sales target and forward them, as per Brand & Key Account Manager building block by counter. Provide inputs and adjust plan accordingly to deliver target set.
• Deploy monthly target, promotion mechanics, and price changes to Sales Advisors and ensure effective execution on the ground.
• Monitor & Review Sales , feedback to Brand & Sales Operations Manager
• Trade Relationship Building/Store Penetration
• Play a key role in representing the company to the trade by building rapport and maintaining goodwill with store personnel.
• Update on any news/development at respective stores on personnel changes, store re-structure and any other relevant matters.
• Stores penetration – buyers, KPI of buyers, store operations.
• Responsible for ensuring full and timely collection from dealers (Independent stores/Credit Stores)
• Promotions Scheduling
• Negotiate and plan promotion with buyers according to KAM’s deployment, or to close gap plan vs. competitions
• Ensure appropriate and timely follow up to execute promotions with excellence – e.g. submitting proposal, stocking-up,liaising with internal departments, confirmation, signage, price tags, etc.

Your ideal profile:

• Min. 2–3 years of retail sales & operation experience in Malaysia, preferably in Fashion/FMCG industry within Central Malaysia region
• Experience supervising stores in shopping mall environments
• Strong in people management & manpower planning
• Solid understanding of store operations: stock management & basic VM
• Proficient in MS Excel (incl. Pivot Table); SAP knowledge is a plus
• Strong communication, interpersonal & presentation skills
• Analytical mindset with good number sense and negotiation skills
• Able to multitask, work independently, and adapt to changing needs
• Willing to travel across the Central Region; must own transport (car)
• Fluent in English; local dialects an advantage
• Dynamic, results-driven, and able to work under pressure with tight deadlines

We offer:

You will never walk alone

As a family owned business with more than 135 years of experience, Triumph embraces diversity throughout our global organization. Currently, our offices are present in over 40 countries across Europe and Asia having many international teams collaborate together every day. Guiding our corporate behaviors are respect and value for our employees, but also Collaboration as one of our key Corporate Competencies, being a core part of our every day working environment.

Make a Difference, together

The future belongs to our children. At Triumph, we want to be proud of our commitment to building a sustainable society and protecting the environment, and we work everyday to ensure our products are manufactured in an sustainable way. This is our vision: We want to be a company that is characterized by responsible leadership and consideration for future generations and that cares for the legacy that we leave behind to our children.

Putting People at the center

At Triumph we are committed to our employees, they represent the foundation for our success. This means that as a company, we are driven to offer great career opportunities in a dynamic fast-paced organization. Our HR function across the globe strives to support our employees in their development, through our Triumph Learning Academy

We continuously strive to recruit new talent, offering them one of the textile industry’s most international working environments, excellent conditions and great development opportunities in a company still owned and managed by the founding families.

Our headquarters employs people from more than 30 nationalities and as a European company, we are present in many key markets in Europe, like Germany, Italy, France and growing in Eastern Europe.

We are proud to have become one of the leading players in Asia very early on, in countries like Japan, China and Singapore, as well as being an employer that people aspire to work for.

As a company serving women, we fundamentally believe in gender equality and diversity. Women make up more than 50% of our company’s workforce.

In the last years, we have had a specific and successful drive to increase the number of women in management.

If you are seeking a great opportunity to develop your career, please send us your CV in English by clicking on Apply.