Retail Shop Manager
ViQ Apparel Sdn Bhd
Date: 3 days ago
City: Ipoh
Contract type: Full time
Job Responsibility
Sales Management (Sales Target Setting & Execution)
Job Benefits
Sales Management (Sales Target Setting & Execution)
- Set sales targets and develop strategies to drive business growth.
- Monitor store or sales team performance to ensure sales targets are met.
- Analyze sales data, optimize sales processes, and improve conversion rates.
- Responsible for recruiting, training, and managing the sales team to enhance professional skills.
- Develop incentive plans to boost employee motivation.
- Conduct performance evaluations, provide feedback, and suggest improvement plans.
- Monitor inventory levels to ensure sufficient stock of best-selling products.
- Coordinate merchandise display to enhance store image and customer experience.
- Handle slow-moving inventory through promotions or strategic adjustments to reduce stock accumulation.
- Provide excellent customer service to enhance customer satisfaction and loyalty.
- Handle customer complaints and maintain brand reputation.
- Participate in marketing activities, plan promotional campaigns, and increase brand exposure.
- Monitor store operating costs to improve profitability.
- Analyze sales data and develop appropriate pricing strategies.
- Control losses and optimize purchasing and inventory management.
- Stay updated on market trends and competitor activities to adjust sales strategies accordingly.
- Collect customer feedback to improve products and services.
- 3-5 years of sales management experience in the fashion retail industry; experience in managing chain stores is preferred.
- Proven experience in sales management, with the ability to set sales plans and lead a team to achieve targets.
- Strong team management skills, capable of motivating and developing the sales team effectively.
- Excellent communication and coordination skills to collaborate across departments and enhance team efficiency.
- Talent development ability to train employees and improve the professional skills of sales staff.
- Customer-oriented mindset, focusing on customer needs and enhancing customer satisfaction.
- Ability to handle customer complaints appropriately and maintain brand reputation.
- Familiar with brand promotion and marketing strategies, able to assist in promotional activities.
- Knowledge of inventory management to optimize product allocation and minimize overstock and losses.
- Adaptability to the retail industryâs fast-paced work environment, with the flexibility to work shifts or overtime.
- Strong stress management and execution skills to work efficiently in a high-paced environment.
Job Benefits
- Medical Benefits
- Staff Discount
- Commission
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