Retail Supervisor
ViQ Apparel Sdn Bhd
Date: 11 hours ago
City: Petaling Jaya
Contract type: Full time

Job Responsibility
Responsibilities
Sales & Customer Service
Job Requirements
Job Benefits
Responsibilities
Sales & Customer Service
- Monitor sales performance and ensure targets are met.
- Provide excellent customer service and resolve customer complaints.
- Assist in implementing sales promotions and marketing strategies.
- Supervise and support retail sales staff.
- Train employees on product knowledge, sales techniques, and customer service.
- Schedule shifts and delegate tasks to ensure store efficiency.
- Oversee stock management, inventory control, and merchandising.
- Ensure store cleanliness and compliance with company policies.
- Process transactions, refunds, and store paperwork.
- Track sales reports and provide insights to management.
- Ensure adherence to company policies and safety regulations.
Job Requirements
- High school diploma or equivalent (Bachelorâs degree in Business or Retail Management is a plus).
- 1-3 years of retail sales or supervisory experience.
- Strong leadership and team management skills.
- Excellent communication and customer service abilities.
- Sales-driven mindset with problem-solving capabilities.
- Ability to handle cash registers, POS systems, and basic inventory software.
- Flexibility to work weekends, holidays, and extended hours.
- Ability to stand for long periods and lift light to moderate loads.
- Located at Petaling Jaya SS2
- Salary package : Basic & Allowances (RM3.5k - 5k) + Commission
Job Benefits
- FREE Parking
- Medical Benefits
- Staff Discount
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