Sale Support Specialist

Requirement

• Working experience (1 or 2 years working experience) is preferred.
• Because we do a lot of business with China, we need you to be proficient in both English and Mandarin (written and spoken)..
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint).
• Any other ad-hoc duties assigned by the superior.
• Well-organized and responsible with an aptitude in problem-solving.

Responsibility

• Responsible for providing full support and coordination to assist sales team for day-to-day sales activities. lmplement and track various operational performance management objectives; assist the sales to achieve performance.
• Manage contracts/agreements related to operational tasks.
• Coordinate sales team by managing schedules, filing important documents and communicating relevant information.
• Work and follow-up closely with logistic & warehouse department to ensure up-to-date planning and operations to meet delivery deadlines and sales target.
• Responsible for processing sales orders and delivery orders accordingly.
• Responsible for the administration and support of sales & marketing activities.
• Prepare relevant sales reports as and when required to superior.
• Monitoring sales enquiries & maintain all the customer database record with company system.
• Manage and resolve daily operational issues.
• Handling the product market feedback and coordinating with various departments to meet market demand Handling customer inquiries, reception and complaints regarding the franchising operation.
• Handling of social media platforms.
• Any other ad-hoc duties assigned by the superior.