SALES ADMIN CLERK
Weida (M) Bhd
Date: 2 weeks ago
City: Petaling Jaya
Contract type: Full time
Key Responsibilities
- Sales Documentation:
- Prepare quotations, sales confirmation, and Proforma invoices, sample request form, Credit Note, debit note and warranty as per the company’s guidelines
- Maintain accurate records of customer orders, quotations, and sales agreements
- Ensure proper documentation for all sales transactions and maintain compliance with company policies
- Tracking & sorting transporter Delivery Order
- Checking transporter invoices
- Customer Support:
- Respond to customer queries or complaint via phone, email, and other communication channels
- Send out chop & sign Delivery Order and Invoices to customer via email
- Act as the first point of contact for customer inquiries related to orders, pricing, and product availability
- Resolve any issues related to orders, deliveries, and product discrepancies
- Coordination with Internal Departments:
- Liaise with regional admin, logistics, and finance teams to ensure smooth order processing and delivery
- Communicate any special customer requirements or urgent orders to the relevant departments
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