Sales Coordinator / Admin

Company Information

Business Nature: Baking Supply

Location: SS24, PJ (Public transport accessible

Working hours: 5.5 working days (Alternative work on Sat & WFH on Sat)

Responsibilities:

• Receive and process purchase orders
• Handle order-related and other queries from customers, through both email and whatsapp
• Verify orders, including customers' personal information and payment details
• Issue sales transaction invoices and fulfil customer’s billing requirements
• Maintain and update sales and customer records
• Direct feedback from customers to relevant departments
• Coordinate and work with internal stakeholder(s) to resolve daily issues and provide solutions
• Supporting the sales department with other administrative tasks, if requested

Requirements

• Able to multitask, work in a fast-paced environment, and meet deadlines
• Positive attitude and friendly disposition
• Problem-solving skills
• Ability to coordinate tasks across multiple teams and departments, ensuring seamless communication and collaboration to achieve common goals
• Education: Diploma/Degree in any field
• Experience: Minimum 2 years of work experience in sales coordinator or administration in the FMCG industry. Fresh graduates are welcome to apply!
• IT Literacy: familiarity with Microsoft Suite, especially Excel & Outlook & SAP, Salesforce etc
• Required to work on 5.5 days, alternate Sat (Work From Home)