Sales Manager

If you’ve worn a pair of glasses, we’ve already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network), and leading e-commerce platforms.

Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

Discover more by following us on LinkedIn!

Your #FutureInSight with EssilorLuxottica

Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what’s possible!

Your role

We are looking for an experienced and results-oriented Sales Manager to drive business growth, expand distribution, and build strong client relationships within the optical industry. The ideal candidate will have a background in optometry or opticianry, along with proven experience in sales, account management, and business development. This role requires excellent communication skills, strong commercial acumen, and the ability to lead sales initiatives and deliver consistent performance.

Key Responsibilities

As a Sales Manager you are responsible for driving sales/business performance and business growth. You will develop a network of contacts to research new market opportunities, oversee new stores opening, make sales projections and forecast revenue in line with projected income. You will ensure all KPI targets and profit objectives are delivered across an area of retail stores. You will work with Managers to develop a strategic plan in line with regional objectives, provide effective leadership, development and performance management across the area. You will strive to provide exceptional customer service by leading and creating an inspired selling culture within all stores, as well as ensuring high store standards are consistently met. As a EssilorLuxottica ambassador you will role model the EssilorLuxottica values and competencies.

Responsibilities

• To maximise area performance; increase sales, improve margins and reduce costs
• Keep ahead of trends and effectively monitor competitor activity to maintain a leading edge.
• Improve operations and procedures to ensure the customer receives an memorable experience
• To adhere to all retail legislation and make procedural recommendations.
• To plan and oversee new market opportunities.
• To effectively manage new store openings and closures
• Create a high performing culture through effective people management and clear succession plans
• Create team engagement through providing inspirational leadership and clear channels of communication
• Ensure that high quality staff are recruited, retained and developed in line with area succession plans
• Lead, motivate and develop store management teams ensuring that managers strive to exceed existing performance standards
• Network effectively with internal and external stakeholders
• Help negotiate better business terms and conditions for new/renewal/remodel projects to maximize the store SOP/ROI
• Continuously drive the process standardization and approach efficiency in order to manage store opening and market penetration in a consistent approach.
• This is not an exhaustive list of duties, and you may be requested to perform any other duties deemed reasonable by your line manager.
  
  

Knowledge And Skills

• Excellent customer service skills
• Excellent communication and listening skills
• Time Management skills
• Persuading & influencing skills
• Coaching & development skills
• Performance Management skills
• Leadership skills
• Highly commercial
• Able to networking effectively
• Results driven
• Forward thinking - the ability "to think outside of the box"
  
  

Education & Experience

5+ years retail management experience managing multi-site operations

What’s In It For You

In EssilorLuxottica, you are not defined just by your job title. Each career adventure is unique, but have a glimpse of the benefits and perks you can have by choosing us.

• Entitled to 16 working days holidays (exclusive of all local Public Holidays) in the Company’s holiday year which runs from January to December.
• Entitled to private medical cover which company will pay for the premium for this service. Confirmed employees will be entitled to yearly executive medical checkup or dental reimbursement for scaling, filling and extraction expenses of Maximum combine limit of RM 800 per year.
• Entitled to 2 free pairs of either sun or optical frames or lenses and a range of discounts off wholesale pricing throughout the year after completed the probation.
• Possibility of flexible ways of working (hybrid-work from home 2 days per week)
• Gain access to countless opportunities for growth, whether horizontally, vertically, or internationally – within a globally recognized leader that has a strong presence worldwide and covers every step of the value creation process.
• Join the Employee Shareholding Program to share in the Company’s success and directly benefit from EssilorLuxottica’s growth according to company prevailing policy.
• Enjoy team-building events and recreational activities organized by our volunteer-based ‘We Care Committee’ in Malaysia.
• Opportunity to volunteer with the OneSight EssilorLuxottica Foundation and be an active part of our mission to improve lives by improving sight.
  
  

Recruiting process

(Our recruitment process may vary; If you are selected, you will be contacted by our recruiters to guide you through the specific steps for your application. )

FOOTER

Our Diversity, Equity and Inclusion commitment

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.