Sales Manager - Industrial and Cosmetics (Malaysia/Singapore)

Merck Electronics


Date: 5 hours ago
City: Petaling Jaya
Contract type: Full time
Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Everything we do in Electronics is to help us deliver on our purpose of being the company behind the companies, advancing digital living. We are dedicated to being the trusted supplier of high-tech materials, services and specialty chemicals for the electronics, automotive and cosmetics industries. We foster a global collaborative organization made up of individuals who have the passion to win, obsess about the customer, are relentlessly curious and act with urgency. Together, we push the boundaries of science to make more possible for our customers.

Your Role

At Surface Solutions, we excite our customers with decorative and functional solutions. We provide products that help to create innovative surfaces of all kinds.

As Sales Manager - Industrial and Cosmetics (Malaysia/Singapore), you are part of the exciting team and covering both Malaysia and Singapore for Industrial and Cosmetics portfolios, supporting the acquisition of the Surface Solutions business by GNMI.

What You Do

  • Drive sales growth and achieve revenue objectives by identifying and capitalizing on new business opportunities for Industrial & Cosmetic segment in Malaysia/Singapore.
  • Strategically manage global and local accounts to maximize profitability and ensure alignment with customer needs.
  • Proactively build a healthy opportunity pipeline through robust opportunity tracking and monthly reviews.
  • Develop and maintain long-term, trust-based relationships with key customers, partners, and internal stakeholders.
  • Collaborate with Regional Marketing, Innovation Lab, and Business Development teams to drive high-value projects and co-create solutions with leading brands.
  • Ensure impactful communication with customers to convey value propositions effectively.
  • Conduct customer profiling, segmentation, and categorization to tailor solutions and prioritize growth opportunities.
  • Analyse market trends, competitor activities, and product performance to identify growth opportunities and stay ahead of the competition.
  • Gather and incorporate customer feedback to enhance satisfaction and strengthen partnerships.
  • Forecast demand and supply to optimize inventory levels and ensure seamless customer delivery.
  • Ensure timely management of receivables and adherence to financial targets.
  • Accurately maintain and report sales activities through Salesforce.com or equivalent CRM tools.
  • Foster teamwork, transparency, and collaboration across internal teams to deliver superior customer experiences.
  • Act as a liaison between customers and internal functions, including supply chain, finance, and principals, to ensure smooth operations.
  • Inspire a goal-oriented, competitive mindset within the team to achieve shared objectives.
  • Lead pull marketing initiatives to create demand and elevate brand visibility in collaboration with regional and local marketing teams.
  • Partner with R&D and technical teams to introduce innovative, high-value solutions tailored to customer needs.

Who You Are

  • Masters or bachelor’s in engineering/technology & Business Administration
  • 4-5 years relevant sales experience
  • Proven track record in sales and customer development within the Industrial & cosmetics or related industry in the region.
  • Strong stakeholder management and relationship-building skills.
  • Analytical mindset with the ability to leverage market data for decision-making.
  • Proficiency in CRM tools (e.g., Salesforce.com) and sales reporting.
  • Ability to work collaboratively across functions and drive results in a dynamic environment.
  • Excellent communication, negotiation, and problem-solving skills.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of our diverse team!

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