Sales Marketing Support

ParcelDaily


Date: 3 weeks ago
City: Petaling Jaya
Salary: MYR 2,800 - MYR 3,500 per month
Contract type: Full time
Job Responsibility

  • Excellent communication and negotiation skills.
  • Ability to develop and maintain strong client relationships.
  • Self-motivated, driven, and results-oriented.
  • Willingness to travel as needed.
  • Minimum qualifications for this position include a SPM certificate or diploma, with preference given to candidates holding higher academic credentials.
  • Knowledge & experienced about courier industry operations and challenges will be advantaged.
  • Proficiency in Microsoft Excel is preferred and considered a valuable asset for this role.
  • Required language(s): English, Bahasa Malaysia, Mandarin. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

Job Requirements

  • Filter and qualify incoming sales leads to identify potential customers.
  • Follow up with potential and existing customers to encourage top-ups on the company online platform.
  • Retrieve and re-engage zero-balance customers to reactivate their accounts and drive sales growth.
  • Maintain and update customer records, sales databases, and reports.
  • Handle customer inquiries and provide prompt after-sales assistance.
  • Support the sales team in achieving monthly targets and key performance indicators (KPIs).
  • Perform other related duties as assigned.

Job Benefits

  • Annual, Medical, Hospitalization, Paternity / Maternity, Compassionate, Exam / Study, Birthday Leave
  • EPF, SOCSO
  • Medial, Optical and Dental

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