Sales Marketing Support
ParcelDaily
Date: 3 weeks ago
City: Petaling Jaya
Salary:
MYR 2,800
-
MYR 3,500
per month
Contract type: Full time
Job Responsibility
- Excellent communication and negotiation skills.
- Ability to develop and maintain strong client relationships.
- Self-motivated, driven, and results-oriented.
- Willingness to travel as needed.
- Minimum qualifications for this position include a SPM certificate or diploma, with preference given to candidates holding higher academic credentials.
- Knowledge & experienced about courier industry operations and challenges will be advantaged.
- Proficiency in Microsoft Excel is preferred and considered a valuable asset for this role.
- Required language(s): English, Bahasa Malaysia, Mandarin. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
- Filter and qualify incoming sales leads to identify potential customers.
- Follow up with potential and existing customers to encourage top-ups on the company online platform.
- Retrieve and re-engage zero-balance customers to reactivate their accounts and drive sales growth.
- Maintain and update customer records, sales databases, and reports.
- Handle customer inquiries and provide prompt after-sales assistance.
- Support the sales team in achieving monthly targets and key performance indicators (KPIs).
- Perform other related duties as assigned.
- Annual, Medical, Hospitalization, Paternity / Maternity, Compassionate, Exam / Study, Birthday Leave
- EPF, SOCSO
- Medial, Optical and Dental
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