Sales Operations Assistant
TISEN
Date: 21 hours ago
City: Petaling Jaya
Contract type: Full time

Job Summary
The Sales Operations Assistant provides essential support to both the sales and operations departments to ensure seamless coordination across projects, especially in the GWP (Gift with Purchase), promotional merchandise, and sourcing business. This role supports quotation preparation, order tracking, logistics follow-up, and general documentation to assist the teams in delivering quality service and on-time execution.
Key Responsibilities
The Sales Operations Assistant provides essential support to both the sales and operations departments to ensure seamless coordination across projects, especially in the GWP (Gift with Purchase), promotional merchandise, and sourcing business. This role supports quotation preparation, order tracking, logistics follow-up, and general documentation to assist the teams in delivering quality service and on-time execution.
Key Responsibilities
- Support sales team in preparing quotations, proposals, presentations, and sales documents.
- Handle order processing, purchase orders, and invoicing in coordination with Finance & Operations teams.
- Maintain accurate records of sales data, client information, and project timelines.
- Liaise with suppliers, factories, and logistics partners to ensure smooth order fulfillment and timely delivery.
- Track inventory, sample requests, and product availability for client projects.
- Provide administrative support including scheduling client meetings, follow-ups, and internal reporting.
- Assist in analyzing sales performance reports and KPI tracking for management review.
- Ensure compliance with company policies, client requirements, and project deadlines.
- Coordinate with design/marketing teams for client pitches and campaign support.
- Education & Experience
- Diploma or higher in Business Administration, Sales, Logistics, or a related field.
- 2-3 years’ experience in sales support, customer service, or supply chain coordination, preferably in GWP, FMCG, or trading industries.
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