Sales Support Intern (Inside Sales)

Job Title

Amadeus. It's how travel works better.

About the Role:

As our Inside Sales Support Intern, you will play a crucial role in researching, generating new business opportunities by identifying and qualifying potential leads. This is an exciting opportunity for someone looking to kick-start their career in sales within the multinational travel technology company.

As part of this internship with Amadeus, you will:

• Research and analyze sales options:

• Conduct in-depth research on industry trends, competitor's activities, challenges & position in the industry

• Prepare reports by collecting, analyzing and summarizing traveler data information.

• Leverage research findings to build and maintain a pipeline of qualified sales leads and opportunities

• Build professional and technical knowledge by attending educational workshops, reading professional publications, and benchmarking exercises

• Commercial Sales Activities & Sales Support:

• Assist Sales team in preparing proposals, presentation, case studies and sales material using research insights.

• Review and maintain CRM System with updated client and opportunity data.

• Engage with Prospects: Initiate outbound calls to company-generated leads, building trust and rapport with customers to foster long-term relationships.

• Support team in managing customer escalations

• Assist team with the administrative work for upselling Hospitality, Travel Packages, content and IT solutions

About the Ideal Candidate:

• Experience in research and analysis, preferably related to travel industry but not a must.

• Strong communication and Customer Care skills

• Good Understanding of Sales and Customer Service Lifecycle

• Passion and high-level interest in Sales & Business Development

• Proficiency in tools like Microsoft Excel and PowerPoint

• Recently completed a degree in Business Administration, Marketing, Finance, Economics, Data Science or related fields.

• Strong verbal and written communication skills in Bahasa Malaysia and English.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.