Sales Support Specialist III
Amway
Date: 1 day ago
City: Petaling Jaya
Contract type: Full time
Responsibilities
Provides support to new and experienced silver producer and above ABOs with award tracking and verification to include:
Provides support to new and experienced silver producer and above ABOs with award tracking and verification to include:
- Tracking, monitoring, and contacting ABOs to validate achievement of their monthly award level qualification and qualification for incentive trips was within stablished standards and determine whether adjustments should be approved
- Proactively contacting ABOs to ensure they understand the award monies available to them, how to qualify for additional awards and incentives, progress toward each award and share business building practices to assist them in qualifying for higher pin or sales incentive plan (SIP) awards
- Analyzing potential award qualifiers against global key performance indicators (KPIs) and established qualifying parameters
- Recommending approval of monthly qualifications and flagging questionable qualifiers for follow-up by Sales Managers or Business Conduct & Rules administrators
- Securing alignment and approval of qualification from Account Management team
- Ensuring higher award qualifiers receive all forms of recognition appropriate to their qualifying
- Collecting and sharing feedback, inquiries and issues reported by Account Managers, as well as sharing results, insights and/or solutions, and resolving issues
- Contacting/coordinating with other functions to execute the sales strategy
- Preparing reports and developing analysis relative to ABO/LOA tracking to include higher award, promotions, monthly qualifying and sales incentive tracking
- Serving as an internal consultant providing Account Managers and ABOs with information and guidance on all sales plan and sales incentive programs to include responding and resolving related ABO inquiries and issues
- Recommending and coordinating ABO training for assigned group(s)
- Developing campaigns and supporting communications to ABOs to execute the contact management strategy
- Engages with business systems support to provide feedback and direction on sales systems
- Leads and/or serving on cross functional teams focused on design, development and implementation of sales administration processes, programs and communications
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