Salesforce Marketing Cloud Software Engineer

What's the role?

Hilti is looking for a highly motivated and self-driven Salesforce Marketing Cloud Engineer to build the new Engagement Marketing initiative to shape the future of sales and marketing. This is an excellent opportunity to join the global team at one of our strategic IT locations: PJ, Kuala Lumpur, Malaysia and work closely with headquarter (Liechtenstein) and the other IT locations of Hilti (Switzerland, France, and the United States).

Engagement marketing is the next level of digital marketing that is data-driven at the core and systematically orchestrates a seamless digital-physical interplay.

Insights about Engagement Marketing:

• Engagement marketing is enabled by the technology provided by Salesforce.com Sales Cloud (CRM), Marketing Cloud Engagement, Marketing Cloud Personalization and Data Cloud for connecting digital and physical customer seamlessly.
• This strategic project is strongly endorsed and driven by the senior management of the Hilti Group.
• We globally implement and rollout Marketing Cloud in 60+ countries around the world.
• We are supercharging our physical channels (more than 27,000 users) with quality and data-driven leads.
• The global team is staffed by over 150 internal and external team members from all over the world.
• We have a multi-scrum setup of 13 teams running in full-agile mode covering topics such as product development, platform governance, and global rollouts.
  
  
  

This is a global and impactful mission that needs the best talent like you to shape the omnichannel digital marketing architecture we need for our future success. You will have the opportunity to learn about the Hilti’s business, pure B2B engagement marketing, and develop innovative solutions with our growing and diverse team. We place a high emphasis on building inhouse Salesforce expertise and here we want you to contribute. Experience the challenge and responsibility of developing and managing a global Marketing Cloud solution currently being deployed across the Hilti world. Learn and deep dive into challenging integration topics with entities like our Hilti Cloud, Salesforce Sales Cloud, SAP S/4 HANA, and a host of other platforms/applications in our Hilti IT landscape. Be ready for the challenge!

Who is Hilti?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

Global IT within Hilti is a truly global team with main hubs in Buchs (Switzerland), Kuala Lumpur (Malaysia) and Plano/Tulsa (USA). All locations have highly competent teams who work very closely together. Hilti`s Global IT team is known for their focus on sustainable value creation by translating latest IT innovations into value creating solutions & services.

What does the role involve?

As a Software Engineer, you will be working in the Marketing Cloud Platform scrum team, in one of our biggest projects and focus on the following responsibilities:

• Collaborate with cross functional Agile teams to analyze, design and develop solutions of Hilti’s Engagement Marketing technology stack, which mainly compromises Salesforce Marketing Cloud Engagement, Marketing Cloud Personalization and Salesforce Data Cloud
• Develop, maintain, administrate, and provide operational support
• Work with a hands-on approach in developing solution designs for the integration of various applications and cloud platforms
• Own the whole process and technology stack, from the pipeline and toolchain definition, down to the implementation of build plans
• Monitor and fine-tune the CI/CD setup and proactively implement changes and fixes necessary to guarantee the continuity of delivery (GitLab, Jira, Shell Scripting)
• Support in the development of POCs to pilot markets to prove feasibility and business impact
• Become a key contributor to the Salesforce Developer communities in Hilti
  
  
  

We have an excellent mix of people, which we believe makes for a more vibrant, more innovative and more productive team.

What do we offer?

Show us what you’re made of and we’ll offer you opportunities to move around the business – to work abroad, experience different job functions and tackle different markets. It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after.

We have a very thorough people review process, unlike any we know of in any other business. We can pair talent with opportunities - developing our people in their current roles or challenging them to work in new ways or in new places. It’s how we find the right fit, further our teams personally and professionally, get the best value for each employee and increase the job satisfaction. Additionally, we offer you a wide range of benefits.

What you need is:

• A Bachelor’s Degree in Information Technology, Computer Science or equivalent education with a CGPA of 3.0 or similar grading
• 5+ years of Salesforce experience with hands-on software development (e.g web development, Java, APEX, C# or equivalent)
• Experience in writing/documenting functional specification documentation and solution designing.
• A good command of English (spoken and written) as well as communication / convincing skills
• Ability and willingness to learn new things - Strong ability to pick up new technical topics quickly and apply them to assignments
• Strong command on SQL and Javascript.
• Experience in writing/documenting functional specification documentation and solution designing.
• Added advantage: Proficiency in scripting languages (e.g. bash, Python), source versioning systems and branching strategies (GIT, Feature Branch, Gitflow)
• Familiar with Agile methodologies and have the Agile mindset
• Added advantage - CI/CD know-how and able to identify pain points in the process and design/implement solutions to fill the gaps (e.g. Bamboo, Jenkins, Shell Scripting)
• Added advantage - Experience with Atlassian products ( JIRA, Confluence)
  
  
  

Why should you apply?

We have an excellent mix of people which believe makes for a more vibrant, more innovative and more productive team. Success at Hilti is down to teamwork and ability, no matter what your background is.

Click through the 'Apply Now' button where you will be asked to upload your CV and answer a couple of short questions – the whole process should take around 90 seconds. If we like what we see, you'll be invited to a telephone interview.

If we don't have a suitable role for you at the moment, we will keep you in our talent pool for the future so your recruitment process might take a bit longer but we'll be sure to stay in touch.

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Looking forward to hearing from you!