Senior Admission Executive
Raffles American School
Date: 3 weeks ago
City: Johor Bahru
Contract type: Full time
Job Responsibility
- Engage with prospective Mandarin-speaking families to promote Raffles American School.Respond to new inquiries promptly and provide comprehensive information about the schoolâs curriculum, facilities, and community.
- Coordinate and conduct campus tours and information sessions for prospective families.Assist families in completing admissions applications, submitting required documentation, and processing fee payments.
- Follow up with prospective families to answer questions, provide updates, and maintain positive communication throughout the admissions process.
- Support new students and their families during the orientation period, ensuring a smooth transition into the school community.
- Act as a Mandarin-language translator as needed during meetings, events, or communications with non-English-speaking families.Organize and represent the school at education fairs and recruitment events across Malaysia.
- Coordinate with student recruitment agencies and maintain strong working relationships, particularly within the Mandarin-speaking market.
- Manage and track admissions-related inventory (e.g., brochures, welcome kits, uniforms).
- Assist with general administrative and departmental tasks as needed.
- Bachelorâs degree in a related field (e.g., Education, Business, Marketing, Communications)
- Fluent in both Mandarin and English (spoken and written)
- Prior experience in school admissions, customer service, or student recruitment preferred
- Strong organizational and communication skills
- Culturally sensitive with the ability to build rapport with diverse families
- Proficient in Microsoft Office and CRM systems
- Willingness to work occasional weekends or evenings during events
- Medical Claim
- EPF/Socso
- Insurance
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