Senior Associate - Data Management

DHL Express


Date: 2 weeks ago
City: Petaling Jaya
Contract type: Full time
Responsible for SVC’s outbound data entry requirements, ensuring that the standardised outbound data entry requirements are met with the required productivity and quality levels.


  • Responsible for countries inbound cleansing and classification of dutiable material, ensuring that customs declaration requirements are met with the required productivity and quality levels.
  • Ensure correct data is captured for customer tracking and invoicing in accordance with Full Shipment Data Capture (FSDC).
  • Ensure correct customs clearance information is captured to ensure that applicable Duties and Taxes are calculated or reliefs where applicable are granted.
  • Co-ordination, discussion and communication.
  • Provide high quality services and maintain performance on all levels of operation activities in order to meet all of the customers’ needs.
  • Ensure correct customs clearance information is captured to ensure that applicable Duties and Taxes are calculated or reliefs where applicable are granted. Ensurecorrect data is captured for risk assessments to be made using the existing systems, e.g. ICS/ECS, DPSS.
  • Ensure correct data is captured for shipment movement through the Network in accordance with Global SOP and compliance to Customs requirements.
  • Capture data from the paperwork presented within the application in accordance with the instructions outlined.
  • Identify discrepancies within the paperwork and follow exception process to allow for identification of the issues.
  • Verify data present within the system, confirming accuracy and where discrepancies exist either take corrective action or where unable to resolve, follow the exception process to allow for identification of the issues.
  • Be aware of the cut-off times outlined for each shipment type, each SVC, and ensure compliance with the timelines outlined are met.
  • Assist Supervisor in organizing appropriate shifts and resolve levels to meet business requirements.
  • Understand the prioritizations and assign tasks correctly and in a timely manner, giving clear instructions to the Data Preparation Agents.
  • Monitor operational performance and complete all required reports.
  • Act as stand in for Supervisor during Holiday, Vacation or as required.
  • Candidate with at least a /Diploma/Degree in any fields.
  • Good command of English. A good command of Mandarin and Cantonese is advantageous.
  • Knowledgeable in DHL operations, systems, products, services and procedures.
  • A highly meticulous and detailed oriented individual to ensure standardized and accurate inbound and outbound cleansing and classification of dutiable materials.
  • Candidate with good communication skills to ensure customs declaration requirements are met.
  • Candidate with typing speed of 30 words per minute.
  • Candidate who are open to work 24/7 rotational shift, able to work on weekends and public holidays.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Business Analyst

Levi Strauss & Co., Petaling Jaya
8 hours ago
Job DescriptionJob PurposeThe core purpose of this role is to provide reporting and analysis support to the Malaysia Commercial Operation Lead (Country Manager) in the areas of data generation, consolidation, analysis and reporting relating to Sell in, Sell Through, Trade Inventory, Retail KPIs and Promotion Mechanics.ReportingResponsible for extracting data from various data source (XPERT POS, Data Warehouse, etc)Consolidate and submit...

Account Manager (IT Service Provider Company)

BTC Recruitment Malaysia - Executive Search Recruitment Agency, Petaling Jaya
1 day ago
Open Position: Account Manager (IT Service Provider Company)An IT Service Provider Company is currently hiring Account Manager to join them in the Selangor office.Key responsibilities include: 1) More than 5 years’ experience working in the IT industry managing CRM/Software/Infrastructure product solutions. 2) Communicating with clients to understand their needs and explain product value. 3) Building relationships with clients based on...

Shopper Marketing Intern

Philips, Petaling Jaya
1 day ago
Job TitleShopper Marketing InternJob DescriptionYour role: Consolidating and tracking of FH Project status (Eg. POSM, planogram revamp, ISE, etc) Support retailer exclusive campaigns (Eg. Best Denki beauty fair, confinement center project) Store and ISP audits (Eg. Random audits on promoters and store ISE) Supporting roadshows (Eg. Setup, promoter training,etc)You're the right fit if: You are pursuing a Bachelor's or Master's...