Senior Associate - Quality

DHL Express


Date: 2 days ago
City: Petaling Jaya
Contract type: Full time
  • Reconcile invoiced information with payment data accurately and timely.
  • Strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements
  • Appropriate handling of sensitive information,High level of attention to detail
  • Responds to inquiries regarding policies and procedures
  • Act as primary problem solver concerning cash and duty shipment discrepancies
  • Create and maintain tracking reports in relation to country ageing performance
  • Prepare weekly outstanding open item reportonly timely manner
  • Provide support for internal projectstransition/ centralization
  • Participate in internal and/or external meeting with all stakeholders
  • Able to investigate and resolve queries according to Service Line Agreements.
  • Contribute to capture potential Revenue Leakagefor shipment with discrepancies
  • University Degree or equivalent by experience
  • Well verse with Microsoft Excel and SAP.
  • At least 1.5 year experience in similar position
  • Good communication in English: Oral and Written
  • Ability to analyze with logical thinking process.
  • Attention to details and able to meet tight deadline
  • Able to work on evening shift, public holidays or weekend when required
  • Engage, communicate and build network with the AR, RTR, Billing, BPO teams
  • Customer oriented
  • Process oriented and able to work under pressure
  • Team Player and highly collaborative

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

IT Product Owner-Learning & Development

Hilti Asia IT Services, Petaling Jaya
4 hours ago
What's the role?To strengthen our Global HR IT team, we are looking for an IT product owner for learning & development who plays a vital role in designing, implementing, and continuously improving Hilti’s employee training and learning processes and solutions. Technology is not only the present but the future of learning – blended learning, microlearning, cloud-based learning, mobile learning, gamification,...

Lead Software Engineer, Quality Assurance

GXBank, Petaling Jaya
1 day ago
ResponsibilitiesLead the QA efforts across various squads within the organization.Collaborate with product managers, developers, and other stakeholders to define testing requirements and priorities.Develop comprehensive test plans and test cases to ensure thorough coverage of all product features.Coordinate and execute testing activities, including functional, regression, integration, and acceptance testing.Consolidate test results into a comprehensive test sheet and provide regular updates to...

Lending Operation Analyst

GXBank, Petaling Jaya
1 day ago
Get To Know Our GX Bank TeamGX Bank Berhad - the Grab-led Digital Bank - is the FIRST digital bank in Malaysia, approved by BNM to commence operations. We aim to leverage technology and innovation to serve the financial needs of the unserved and underserved individuals, and micro and small medium enterprises.We are driven by our shared purpose and passion...