Senior Exchange Engineer

What We Offer

Explore a world of opportunities with us. Look ahead with us and help shape innovative solutions to make our world more sustainable and life healthier, more vibrant and more comfortable. At Evonik, you have the chance to explore, thrive, and grow alongside 33,000 colleagues. Among attractive career paths and high-quality development programs, we not only offer performance-based remuneration and occupational health benefits but also hybrid and flexible working environments with #SmartWork. Bring your fresh perspective, develop your strengths, break out your mold, and find a career that fits your dreams with us.

Click on the link below to learn what our employees have to say about Evonik:

https://careers.evonik.com/en/about/meet-the-team/

Responsibilities

• Support IT services within the global Collaboration team, focusing on Microsoft Exchange/Outlook, Microsoft Bookings, and Microsoft Places.
• Design solutions following industry best practices and provide third-level escalation for global infrastructure.
• Drive technological advancements to enhance digital capabilities, reduce costs, or implement new services.
• Collect business requirements and document processes to manage changes.
• Maintain current knowledge of technology trends and platform management.
• Conduct feasibility studies and cost-benefit analysis for business process changes.
• Ensure data compliance and support governance activities.
• Lead data migrations during acquisitions and divestitures.
• Troubleshoot and manage service and support issues, liaising with internal and external service providers.
• Conduct user training and promote the use of Microsoft 365 and collaboration applications.
• Foster multinational and cross-functional collaboration and communication.
• Willingness to travel occasionally (regional and international).
  
  

Requirements

• Bachelor's Degree in IT or equivalent.
• 8 to 10 years of relevant experience.
• Expertise in Microsoft Office 365 implementation, support, and administration, especially Microsoft Exchange and Outlook.
• Basic PowerShell knowledge required; experience is a plus.
• Experience with Microsoft Bookings, Microsoft Places, and O365 governance is advantageous.
• Familiarity with Micro Focus Service Management Automation X (SMAX) is a plus.
• Open-minded, adaptable, self-directed, and motivated with strong analytical skills.
• Knowledge of ITIL processes, including change management, is a plus.
• Ability to work independently or within a team and manage resources effectively.
• Excellent communication skills and experience in conducting virtual and in-person training.
• Experience in project teams and leading small IT projects preferred.
• Ability to work flexible hours to coordinate with global colleagues.
• Proficiency in English a must, German is a plus.
  
  

Your Application

To ensure that your application is proceeded as quickly as possible and to protect the environment, please apply online via our careers portal. Further information about Evonik as Employer can be found at https://careers.evonik.com.

Please address your application to the Talent Acquisition Manager, stating your earliest possible starting date and your salary expectations.

Your Talent Acquisition Manager:

Kelly Wong [C]

Company is

Evonik Industries AG