Senior Executive / Executive, Ninja Mart (Sales Operations)
Ninja Mart
Date: 3 weeks ago
City: Subang Jaya
Contract type: Full time
Job Responsibilities
- Support the S&OP Manager in driving efficient and seamless sales operations across all channels.
- Analyse sales and operational data to uncover trends, performance gaps, and opportunities for improvement or growth.
- Assist in sales planning initiatives to support the expansion of FMCG product distribution.
- Manage and optimize salesman routing to ensure effective coverage, productivity, and cost efficiency across territories.
- Collaborate with internal stakeholders (Sales, Commercial, Supply Chain, Finance) to understand business needs and develop data-driven solutions.
- Provide regular and ad-hoc reporting to Sales and Management teams, delivering clear insights on key performance indicators (KPIs), sales performance, and market trends.
- Maintain and manage sales and operational databases, ensuring data accuracy, consistency, and accessibility across systems.
- Conduct market research and competitor benchmarking to support strategic planning and identify new business opportunities.
- Support the sales team with actionable insights and recommendations to boost performance and enhance customer satisfaction.
- Partner with cross-functional teams to roll out new sales initiatives, monitor their performance, and optimize for maximum impact.
- Manage multiple priorities and deadlines, ensuring timely and high-quality delivery of reports and analytics to stakeholders.
- Bachelor's Degree in business or any relevant field
- Preferred experience in: Sales support, sales operations, route planning, or data management (FMCG experience preferred).
- Proficient in Excel.
- Knowledge of DMS, DMW/WMS systems is an added advantage.
- Action oriented - the role will be working in a fast paced environment, solving problems within timelines.
- Sense of Ownership / Accountability – Takes full responsibility for assigned tasks, follows through until completion, and proactively addresses issues without needing constant supervision.
- Analytical - the candidate will analyse our operations and lead on improvement and growth.
- Stakeholder Management- the candidate will work an international team and will need to manage stakeholders from diverse backgrounds.
- Comfortable with uncertainty - business needs for supply are always changing, candidate has to be ready to change processes to fit new business needs.
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