Senior Executive Key Account Management (FMCG)

DKSH

Date: 3 weeks ago

City: Petaling Jaya

Contract type: Full time

Job Summary
Conduct analysis on business performance data in order to enhance competitiveness of activities and promotional planning for assigned customers

General Responsibilities

Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
Provide inputs to customers' business plans based on “post analysis” which could include integrating Nielsen data, business intelligence data and point of sale information
Report and communicate key performance indicator achievements on projected sales and profitability targets by customers
Collect and analyze customer business performance data (e.g. shipment sales, public agency data and point of sale) and make recommendations to utilize the business opportunities
Research and report on market/competitor/customer data and other relevant data to provide insights and support for negotiation processes
Stay connected to the source of data providers. Ensure data collection cycles for analysis occur within the timelines provided
Evaluate promotional plans (pre- and post-) with supporting qualitative commentary and their impact on customer and brand strategies
Generate daily reports covering in-store and distribution center inventory, price compensation, promotional items, etc.
Analyze the business processes and performance data (e.g. customer feedback, external surveys, distribution center data, etc.) Recommend improvement opportunities to close any gaps
Develop effective relationships with external stakeholders (e.g. data providers and contacts) throughout the customers' organizations in order to gather relevant data for analysis
Work closely with the cross-functional teams (e.g. Trade Marketing, Retail and Supply Chain Management) to ensure efficient and effective execution.
Drive self-learning and improvement in the area of Customer Account Management and DKSH behavior as part of continuous learning

Functional Skills And Knowledge

Demonstrate sound knowledge and understanding of the industry/market/competitors/customers
Demonstrate advanced research and analytical skills
Demonstrate general understanding in all aspects of supplier and customer relationship management including supply chain, field marketing and branding
Demonstrate strong coordination and organization skills in collecting business-related data
Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
Demonstrate fluency in local language and ideally in English, both written and spoken

Education

Diploma/certificate in Sales/Marketing or related fields

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