Senior HR & Admin Executive
LSE ATTRUS SDN. BHD.
COMPANY OVERVIEW
LSE Attrus Sdn Bhd, along with its subsidiaries, is a rapidly growing food and beverage (F&B) group based in Johor Bahru. The company currently owns 4 well-established F&B brands and operates over 10 outlets, employing more than 300 staff members across our organization. All our restaurants are halal-certified.
Our brands include Padi Kopitiam, Pacific Kopi, Principle Cafe, and Palates & Bagels. As part of our ambitious expansion strategy, we aim to open 3-5 new outlets annually across Malaysia, offering significant career growth opportunities, including competitive salary increases and fast-track promotions for our employees.
In addition to our F&B business, we also operate 'ATTRUS by LSE', a budget-friendly accommodation and event space located in the heart of Johor Bahru. This 'bed & breakfast' concept primarily serves budget-conscious travelers.
We pride ourselves on fostering a friendly, collaborative work culture and are committed to the ongoing professional development of our team. Employees benefit from annual salary reviews and promotion opportunities for top performers.
JOB DESCRIPTION
1. Recruitment and Onboarding
- Coordinate and manage the end-to-end recruitment process for the F&B sector, including job postings, interview scheduling, and candidate selection.
- Collaborate with department heads to understand staffing needs and ensure the hiring process is efficient and effective.
- Conduct interviews, reference checks, and make recommendations for new hires.
- Prepare job offers, contracts, and ensure a smooth onboarding process for new employees, ensuring they understand company policies, procedures, and safety regulations.
2. Employee Relations:
- Act as a point of contact for employee concerns and provide guidance on workplace issues, ensuring effective communication between employees and management.
- Facilitate conflict resolution and ensure a positive and inclusive work environment.
- Ensure compliance with labor laws and regulations
3. Performance Management:
- Support the implementation of the performance appraisal process, helping manager conduct evaluations and provide feedback to staff.
- Assist in setting performance goals and managing performance improvement plans when necessary.
- Monitor employee performance metrics and provide recommendations to improve overall team performance.
4. Training and Development:
- Identify training needs for employees and ensure they receive the necessary training and development to excel in their roles.
- Organize and coordinate training programs, workshops, and seminars, ensuring they align with industry standards and operational requirements.
- Track employee progress and career development to ensure continued growth within the organization.
- Collaborate with managers to identify skill gaps and provide training support to meet the organization's goals.
5. Compliance and Record-Keeping:
- Ensure compliance with labor laws, health and safety regulations, and company policies.
- Maintain accurate and up-to-date employee records, including contracts, personal information, performance reviews, and training documentation.
6. Health and Safety:
- Ensure that workplace health and safety standards are met and that employees are trained on safety protocols.
- Collaborate with relevant departments to address any health or safety concerns within the workplace.
- Monitor adherence to health regulations specific to the F&B sector, including food safety standards.
7. HR Reporting and Administration:
- Prepare HR reports and provide insights on employee metrics, recruitment trends, and retention rates to management.
- Perform administrative tasks, including managing HR documents, handling correspondence, and ensuring that HR systems are updated regularly.
KEY SKILLS & QUALIFICATIONS:
- Bachelor’s degree in Human Resources, Business Administration, Hospitality Management, or a related field.
- 5 years of experience in HR, preferably in the Food & Beverage or Hospitality industry.
- Strong understanding of labor laws and regulations.
- Excellent interpersonal and communication skills to effectively engage with employees at all levels.
- Strong time management and organizational skills with the ability to manage multiple tasks and prioritize effectively.
- Strong analytical and problem-solving skills, particularly in handling employee relations and performance issues.
- Ability to maintain accurate records and ensure compliance with company policies and regulations.
- Familiarity with HR software (HRIS) and MS Office Suite (Word, Excel, PowerPoint).
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