Senior Immigration Admin Executive
JAC Recruitment
Date: 6 days ago
City: Remote
Contract type: Full time
Remote
About The Job
You will be responsible for facilitating documentation work and client servicing by being the point of contact, ensuring the delivery of high-quality service
Job Responsibilities
You will be responsible for facilitating documentation work and client servicing by being the point of contact, ensuring the delivery of high-quality service
Job Responsibilities
- Oversee immigration applications, including those for country Citizenship and other related processes.
- Collaborate closely with clients to ensure all necessary documents are prepared and submitted.
- Provide clients with accurate documentation advice and guidance based on a thorough understanding of regulations and policies.
- Craft cover letters that effectively present clients’ backgrounds and profiles.
- Maintain high accuracy in all applications submitted to government authorities.
- Deliver exceptional customer service and uphold high standards of service quality.
- Address clients’ queries and complete formalities during and after submission within the company’s response time.
- Keep tracking sheets updated and organized in a timely manner.
- Minimum Diploma qualifications in any related field (Hospitality, Mass communication)
- Strong verbal communication skills in English and Mandarin
- Preferably prior experience in customer service/ client servicing role
- Detailed oriented and good organization skills
- Ability to meet deadlines and handle large volume of digital documents
- Remote work based in Malaysia
- Career growth opportunity
- Allowances
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