Senior Manager Ocean Freight

Your Responsibilities

Strategic and Service Leadership

• Lead end-to-end ocean freight operation, including managing team’s performance
• Build and maintain strong vendor relationships to secure competitive rates and space allocations
• Monitor global trade lane performance and adjust routing or partners as needed

Client Operations Support

• Act as key escalation points for high-priority client shipments and operational challenges
• Collaborate with sales and account management teams to ensure operational alignment with client contracts and SLAs
• Support onboarding of new clients from an operational perspective, ensuring smooth integration into ocean freight services

Carrier Procurement & Pricing Strategy

• Lead or support the procurement of ocean freight capacity through direct negotiation
• Work with pricing and commercial teams to develop competitive client quotes and maintain margin targets
• Stay current on market trends and rate fluctuations to provide guidance to clients and internal stakeholders

Operational Excellence & Compliance

• Drive continuous improvement initiatives focused on process efficiency, cost savings, and service consistency
• Ensure all ocean freight activities comply with international trade regulations, custom laws, and company policies

Team Leadership & Development

• Manage and mentor a team of ocean freight coordinators, supervisors, and documentation specialists
• Promote a culture of accountability, service excellence, and professional development
• Ensure staffing levels and team capabilities meet business volume and complexity

Other tasks entailed in the capacity of this role.

Your Profile

• Experienced in international logistics or freight forwarding, with at least 3 years in ocean freight management
• Strong leadership and people management experience in a client-focused logistics environment
• Proven successful in negotiating with ocean carriers
• Deep knowledge of INCOTERMS, global shipping regulations, and documentation requirements
• Familiarity with digital freight platforms and shipment visibility tools will be an advantage