Senior Manager, Payroll

DKSH


Date: 2 weeks ago
City: Petaling Jaya
Contract type: Full time
Job Summary
Drive and elevate the end-to-end payroll agenda for DKSH Malaysia & Brunei, ensuring flawless execution, statutory compliance, and strategic alignment with total-rewards objectives. The role steers payroll operational excellence, safeguards audit readiness, manages third-party partners, and champions continuous process innovation. As the organization’s senior subject-matter expert in payroll governance, systems, and local employment legislation, you provide data-driven insights that strengthen workforce planning, cost management, and employee experience.

General Responsibilities
Strategic & Operational Leadership
  • Own the full payroll lifecycle (local & expatriate) for MY and BN, guaranteeing 100 % on-time / error-free delivery in line with all statutory, regulatory, and DKSH governance standards.
  • Shape annual payroll budgets, pinpoint cost-saving opportunities, and optimize spend on systems, vendors, and related resources.
  • Lead large-scale transformation projects—automation, system upgrades, process re-engineering, and standardization—supporting DKSH’s HR digitalization roadmap.


Payroll Governance & Compliance
  • Ensure 100 % compliance with Malaysian & Bruneian regulations (EPF, SOCSO, EIS, PCB, pensions, equity plans, expatriate tax, etc.) and DKSH policies.
  • Serve as lead responder for internal / external audits: prepare documentation, coordinate fieldwork, remediate findings, and embed stronger controls.


Stakeholder & Vendor Management
  • Act as the single point of expertise for HRBPs, Finance, Business Leaders, and employees on complex payroll matters.
  • Resolve escalated queries or discrepancies quickly, translating lessons learned into process improvements.


Process Improvement & Reporting
  • Deliver executive-ready dashboards and deep-dive analytics (cost modelling, trend analysis, benchmarking) that inform strategic reward decisions.
  • Monitor market and regulatory changes to keep DKSH at the forefront of competitive, compliant payroll practices.


Functional Skills And Knowledge
Technical & Functional Competencies
  • Expert knowledge of MY & BN labor, tax, and social-security legislation
  • Advanced Excel / analytics capability
  • Hands-on mastery of majoy payroll & HRIS platforms (FLEX, SAP, SuccessFactors, etc.)


Soft Skills
  • High attention to detail with strong analytical and problem-solving skills.
  • Excellent communication and stakeholder management abilities.
  • Ability to manage confidentiality and handle sensitive matters with professionalism.


Requirements
  • Bachelor’s degree in Human Resources, Accounting, Business, Finance, or related discipline.
  • 8-10 years’ progressive payroll experience, including ≥ 3 years leading multi-country or large-scale payroll teams.
  • Demonstrated success overseeing end-to-end payroll operations, vendor governance, and technology transformations.
  • Strong exposure to integrated HRIS ecosystems and data-driven decision-making in a complex, fast-paced environment. (e.g. FLEX, SAP, SuccessFactors, etc.).

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