Senior Manager Transportation & Delivery
DKSH
Date: 3 weeks ago
City: Klang
Contract type: Full time
Job summary:
Oversee transport ops, cost, safety, and vendor performance to ensure timely, efficient, and compliant delivery services.
Job Responsibilities:
Oversee transport ops, cost, safety, and vendor performance to ensure timely, efficient, and compliant delivery services.
Job Responsibilities:
- To establish and responsible for planning and strategizing transport management to achieve cost saving, fleet optimization, operational efficiency, on time and quality services meeting overall company objectives and customer satisfaction.
- Responsible for transport P&L and billing, POD management with transporters/forwarding agent, reduction of damaged shipments and annual audit to transporters/forwarding agents.
- Responsible for daily/monthly relevant dispatch/transport Key Performance Indicators (KPIs) Responsible for vehicle maintenance program monitoring, transport safety and security measures to prevent any breakdown, accident and hijacking.
- Responsible for transport qualifications and quality system compliance with GDP requirements.
- Responsible for successful transport project implementation, customer feedback / survey and channel distribution analysis meeting the service needs.
- Responsible for transport vendor selection, RPF and service level agreement with transport partners.
- Responsible for evaluating and training for transport staff including drivers ensuring adequate knowledge, skills and competency level meeting the management objectives.
- Provides constructive recommendation to enhance overall dispatch, transportation, transport safety & distribution management.
- To undertake any duties and responsibilities that may be assigned by the Assistant General Manager and/or the management from time to time.
- To lead, coach and be responsible for performance of subordinates in performing their roles & responsibilities effectively.
- Minimum eight (8) years of managerial level in managing warehouse / transportation preferably in servicing Healthcare or medical devices environment
- Bachelor’s degree in Business Administration, Supply Chain, Logistics Management or related field
- Knowledge in area of custom, shipping and local transport and fleet management
- A driver and team player with good leadership, communication skill and strong sense of customer centric mindset
- Proactive, resilient, good analytical and problem solving skills
- Able to provide constructive inputs and sound solutions to enhance warehouse & transportation safety, security and quality management
- Good command in written and spoken English Supply chain management
- Maintaining relationship in diverse environment
- Strong negotiation skills
- Strong interpersonal skills
- Pro-active with good analytical and problem solving skills
- Position is based in Klang
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