Senior Mortgage Specialist

Alliance Bank Malaysia Berhad

Date: 3 days ago

City: Kota Kinabalu

Contract type: Full time

Sales Prospecting

Source for prospective clients for secured lending products through business alliances such as lawyers, insurance agents, real estate agents and any other partner-in-sales.
To collaborate and working alongside with branches to improve referrals and cross-sales activities.
Ensure adherence to responsible selling guideline and structure proposed solution that meets client’s financial needs.
To ensure the accurate and timely completion of -
End-to-end application process,
Submission of sales / pipeline management reports.
To delivery excellent customer service and achieve satisfactory net promoter score.
Keeping abreast with updated product information, market changes and provide market intelligence and customer feedback to the management for appropriate action.

Compliance & Standards

Ensure self-compliance on Alliance Bank’s policies and procedures, Sales Compliance, KYC, AMLA guidelines, 3rd party confidentiality, including credit control procedures, audit compliance and BNM guidelines.
To project a professional business image at all times through high standards of housekeeping and personal grooming Sales Prospecting
Source for prospective clients for secured lending products through business alliances such as lawyers, insurance agents, real estate agents and any other partner-in-sales.
To collaborate and working alongside with branches to improve referrals and cross-sales activities.
Ensure adherence to responsible selling guideline and structure proposed solution that meets client’s financial needs.
To ensure the accurate and timely completion of -
End-to-end application process,
Submission of sales / pipeline management reports.
To delivery excellent customer service and achieve satisfactory net promoter score.
Keeping abreast with updated product information, market changes and provide market intelligence and customer feedback to the management for appropriate action.
Compliance & Standards
Ensure self-compliance on Alliance Bank’s policies and procedures, Sales Compliance, KYC, AMLA guidelines, 3rd party confidentiality, including credit control procedures, audit compliance and BNM guidelines.
To project a professional business image at all times through high standards of housekeeping and personal grooming

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