Senior Specialist, Learning & Inclusion
Grab
Date: 9 hours ago
City: Petaling Jaya
Contract type: Full time

Company Description
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Job Description
Get to Know the Team
The People and Organisation Development team's (POD) mission is to fuel Grab's success by creating an environment where our people can learn, grow, and do their best work. We're inspired by optimizing Grab's "health" – think of us as the coaches, strategists, and designers dedicated to empowering Grabbers to make a real impact on our users and communities.
We enable the right mindsets, skills, and systems to achieve our bold ambitions through:
Role
This is a regional, individual contributor role, and you will report to the Head of Learning & Inclusion based onsite in our Kuala Lumpur office. As the Learning & Inclusion Senior Specialist, you will work on two impact areas:
What Essential Skills You Will Need
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Job Description
Get to Know the Team
The People and Organisation Development team's (POD) mission is to fuel Grab's success by creating an environment where our people can learn, grow, and do their best work. We're inspired by optimizing Grab's "health" – think of us as the coaches, strategists, and designers dedicated to empowering Grabbers to make a real impact on our users and communities.
We enable the right mindsets, skills, and systems to achieve our bold ambitions through:
- Learning and Inclusion: Unlocking potential through learning, and promoting a culture of inclusion where every Grabber can create impact and grow.
- Leadership and Talent: Developing visionary leaders who inspire and empower their teams, ensuring Grab has the talent it needs to succeed.
- Performance and Culture: Igniting Grabber performance by promoting a culture of ownership, collaboration, and excellence grounded in Grab's 4H values.
Role
This is a regional, individual contributor role, and you will report to the Head of Learning & Inclusion based onsite in our Kuala Lumpur office. As the Learning & Inclusion Senior Specialist, you will work on two impact areas:
- Equip Grabbers with essential skills and mindsets to facilitate excellence and growth.
- Build an inclusive workplace that provides equitable access to growth opportunities, and strengthen Grabbers' sense of belonging with their team and with Grab.
- Perform collaboration across POD and diverse cross team collaborators to prioritise and and solve learning and inclusion challenges.
- Design and implement high impact programs with guidance, to address critical skilling and inclusion needs - whether it's through structured development journeys, custom programmes, platform solutions, process enhancements or other forms of interventions.
What Essential Skills You Will Need
- Execution: Independently manage programs, and incorporate feedback.
- Collaboration: Engage internal partners, influence with data-driven insights, and achieve results.
- Change Management: Embrace challenges, pursue new ideas, and create impactful solutions.
- Communication: Explain ideas in a clear manner in both verbal and written formats.
- Ownership: Demonstrate responsibility and initiative, and seek solutions.
- 3+ years of experience to
- Implement engaging and impactful user journeys or programmes
- Support complex projects
- Promote behaviour/ culture change in a diverse organisation
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
- Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
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