Senior Specialist - Reporting Platform Operations Support

Infineon Technologies


Date: 2 weeks ago
City: Malacca
Contract type: Full time
Provide second-level support in reporting platform operations: Tableau, Analysis for Office and etc.

Job Description

In your new role you will:

  • Provide second-level support in reporting platform operations: Tableau, Analysis for Office and etc.
  • Support in platform maintenance activities, e.g., server migration, platform version upgrade, platform health check, etc.
  • Prepare documentation for BIA solutions and platforms.
  • Conduct Tableau sharing for users whenever necessary and offer consultations to Tableau users.
  • Work collaboratively with business owners to assist in the development of Tableau reports.
  • Support on a global basis and work closely with team members in other regions.
  • Define, design, and enhance business intelligence solutions.
  • Able to work on AP and EU business hours on a case-by-case basis.
  • Able to work on call standby on weekdays and weekends for critical operations support.

Your Profile

You are best equipped for this task if you have:

  • Bachelor's Degree in Computer Science / Information Technology.
  • Knowledge of Tableau Desktop and Tableau Prep.
  • Strong in analytical troubleshooting skills and problem-solving skills.
  • Experienced in providing operations support & ticketing tracking system.
  • Understanding of Data Warehousing / ETL techniques and SQL programming.
  • Good communication skills and a proactive team player.
  • Able to work independently with minimal supervision.

#WeAreIn for driving decarbonization and digitalization.

As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.

Are you in?

We are on a journey to create the best Infineon for everyone.

This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills.

Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.

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