Service Engineer

The Impact You'll Make
Danfoss is looking for a Service Engineer who will be responsible for supporting the Danfoss Drives regional competence center to provide high level technical support remotely or on the field, where required. The competence center is the interface between the global product teams and local technical support teams (across the Asia-Pacific region) to respond to technical questions regarding Danfoss Drive products and applications. The role accelerates development of service capabilities in the Asia-Pacific region (APR) for Danfoss and Danfoss’ service channels which helps us to differentiate from our competition.

To succeed in this position, you need to be customer, service and solution minded. It will also be important to have a high level of technical know-how of Danfoss Drives and applications.

What You’ll Be Doing

• Support the regional competence center and maintain the required KPIs for response to technical cases
• Provide field service technical support to countries within APR, if necessary
• Plan and prioritize technical support requests
• Ensure the successful outcome of service together with all internal and external stakeholders
• Establish and maintain a good business relationship with all relevant stakeholders
• Continuous development of technical know-how, new technology trends, new products and product features
  
  

What We're Looking For

• Bachelor’s degree / polytechnic graduate in electrical / mechatronics / automation engineering
• 3 or more years of relevant working experience
• High technical knowledge and troubleshooting skills on drive products and applications
• Willingness to travel across APR to provide hands-on technical support
• Ability to build relationships and trust across product and technical support teams in different countries
• Strong verbal and written communication skills in English
• Experience in working for matrix management, cross-functional collaboration
  
  

What You'll Get from Us

• We promote from within and support your learning with mentoring, training, and access to global opportunities.
• You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.
• We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.
• You’ll receive benefits like 13th salary, annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they’re worth asking about—we think they’re pretty great.
  
  

Ready to Make a Difference?
If this role excites you, we’d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.