Service Manager - Proton E Mas
PANTAI BHARU GROUP OF COMPANIES
Date: 6 days ago
City: Rawang
Contract type: Full time
- Manage the daily operations of the Proton E Mas service department, ensuring efficient workflows and high-quality service.
- Lead and motivate a team of service technicians to deliver top-notch customer service and vehicle maintenance.
- Ensure compliance with company policies, procedures, and industry standards.
- Monitor and analyze service performance metrics, adjusting strategies to improve productivity and customer satisfaction.
- Oversee service appointments, warranty repairs, and the overall customer service experience.
- Collaborate with the sales and parts departments to maintain seamless operations.
- Manage budgets, resource allocation, and inventory control for the service department.
- Develop and implement strategies to improve the overall service process and customer retention.
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